Home Access Plus+ Thread, Installing HAP+ Problems in Projects:; Installing for the (sort of) first time here, and seeing some problems.
I started this a few weeks back, but ...
30th August 2011, 11:59 AM #1
Installing HAP+ Problems
Installing for the (sort of) first time here, and seeing some problems.
I started this a few weeks back, but didn't manage to finish it before going on leave for a few weeks. Coming back in today, I couldn't remember exactly how far I'd got, so decided it best to remove everything and start over.
Everything goes well until 4:31 into the installation video, as I don't have "Authorization Rules" as an option to click on. I decided to press on anyway, and now get the below message when clicking on MIME Types (I know this didn't happen before).
You'll note I'm working from a folder called "remote" not "extranet" as I wanted to be sure of using a fresh version; I can go back to "extranet" if it is particular about the name.
Pressing on regardless again (remembering that .xap was already listed first time round anyway), I finish but when I try to browse the site I get the below error screen after entering user credentials.
Any help gratefully received...
1st September 2011, 03:18 PM #2
Okay, some progress here. I managed to clear the Mime Types error (above) by deleting the relevant line from the web.config file, and it seems happy again now.
I also had a look at the ASP.Net Authorization Rules section in the hope this shed some light on why I can't see the IIS Authorization Rules. I noted it contained a Deny - All Users - Local rule as well as the Allow - All Users - Inherited rule, which seemed odd. Deleting that deny rule meant that when I next tried to browse to http://localhost/remote, I again got the password check, then it thought about it for a few seconds before returning the below error message.
1st September 2011, 06:52 PM #3
that error is a general COM error, try restarting the server
2nd September 2011, 09:44 AM #4
Thanks Nick, restart scheduled for tonight and I'll try it again on Monday (assuming I get a moment to myself on the first day back!)
5th September 2011, 11:33 AM #5
Hi Nick, the problem remains even after a server restart. What else could I try?
5th September 2011, 06:03 PM #6
It's an AD issue that error code, is there any pos of waiting for HAP+ v7?
6th September 2011, 08:58 AM #7
Depends on the release date...
Originally Posted by nickbro
6th September 2011, 02:30 PM #8
End of the Month, fingers crossed
6th September 2011, 03:28 PM #9
What is your current AD Connection String (see web.config)
What user are you using?
6th September 2011, 03:31 PM #10
Is there nothing you can offer for me in the interim with regards to the error I'm getting? If not, I can hold out until the end of the month (this is a free product with free support, after all, so I can't be too ungrateful!) - feel free to use us as a live trial site, if you want; happy to start seeing a slightly flakey version if it means we can have it sooner.
7th September 2011, 08:48 AM #11
Originally Posted by nickbro
Looking at that, I see a double dot near the start and a double comma later on - is that my issue?
User wise, generally using my named domain admin account, although have also tried pupil and teacher logons.
7th September 2011, 06:08 PM #12
8th September 2011, 09:59 AM #13
Thank you thank you thank you!!!!
8th September 2011, 05:14 PM #14
Silly question, but how do people access this from the outside world? Do I just create a subdomain such as http://remote.schoolname.co.uk and then point that to our router's public IP address on DNS? What port forwarding do I need on our router?
8th September 2011, 05:34 PM #15
Basically, or get county to do it. Port forward port 443 (HTTPS).
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