I have just found this from an old post and it has resolved the issue.
Originally Posted by nickbro
The logon tracker/usercard issue is due to a DNS issue, where it can't resolve moodle.astonmanor.bham.sch.uk internally.
The main issue you will be facing is due to the home directory entry in AD not being present. You need to define this. HAP+ uses this behind the scene, even if you tell it not to. I'll try and do something to fix that, but it's not likely.
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