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Home Access Plus+ Thread, User Card Issue in Projects:; Code: Faulting application name: HAP User Card.exe, version: 1.8.0.0, time stamp: 0x4db85340 Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: ...
  1. #1
    mmoseley's Avatar
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    User Card Issue

    Code:
    Faulting application name: HAP User Card.exe, version: 1.8.0.0, time stamp: 0x4db85340
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
    Exception code: 0xe0434352
    Fault offset: 0x0000b727
    Faulting process id: 0x18e0
    Faulting application start time: 0x01cc051beaa1473a
    Faulting application path: C:\Program Files (x86)\nb development\HAP User Card\HAP User Card.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 29f6fdda-710f-11e0-a284-005056c00008
    Code:
    Application: HAP User Card.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Reflection.TargetInvocationException
    Stack:
       at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
       at HAP.UserCard.Web.getInitCompletedEventArgs.get_Result()
       at HAP.UserCard.MainWindow.doInit(System.Object)
       at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Threading.ThreadHelper.ThreadStart(System.Object)
    Hi Nick,

    Above is the error log from the application log for the User Card error, Hope it helps

    Mart

  2. #2

    nickbro's Avatar
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    Can you try the user card attached

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  4. #4
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    Hi Nick,

    There is quite a few errors this time in the event log....so if your ready lol...

    Code:
    Fault bucket 1909958762, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: hap user card.exe
    P2: 1.8.0.0
    P3: 4db85340
    P4: System
    P5: 4.0.0.0
    P6: 4ba1dff4
    P7: 1b9c
    P8: b2
    P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
    P10: 
    
    Attached files:
    C:\Users\USERNAME\AppData\Local\Temp\WER3395.tmp.WERInternalMetadata.xml
    C:\Users\USERNAMEAppData\Local\Temp\WER4A9F.tmp.appcompat.txt
    C:\Users\USERNAME\AppData\Local\Temp\WER4AB0.tmp.mdmp
    
    These files may be available here:
    C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_hap user card.ex_f4f9cecb526cef4f97d31ff811e9bcd709afd9d_11b4744d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 29f6fdda-710f-11e0-a284-005056c00008
    Report Status: 9
    Code:
    Application: HAP User Card.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Reflection.TargetInvocationException
    Stack:
       at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
       at HAP.UserCard.Web.getInitCompletedEventArgs.get_Result()
       at HAP.UserCard.MainWindow.doInit(System.Object)
       at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Threading.ThreadHelper.ThreadStart(System.Object)
    Code:
    Faulting application name: HAP User Card.exe, version: 1.8.0.0, time stamp: 0x4db09818
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
    Exception code: 0xe0434352
    Fault offset: 0x0000b727
    Faulting process id: 0x144
    Faulting application start time: 0x01cc051e89d7c0dc
    Faulting application path: C:\Users\USERNAME\Desktop\Debug User Card\HAP User Card.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: c9267d60-7111-11e0-a284-005056c00008
    Code:
    Application: HAP User Card.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Reflection.TargetInvocationException
    Stack:
       at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
       at HAP.UserCard.Web.getInitCompletedEventArgs.get_Result()
       at HAP.UserCard.MainWindow.doInit(System.Object)
       at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Threading.ThreadHelper.ThreadStart(System.Object)
    Code:
    Faulting application name: HAP User Card.exe, version: 1.8.0.0, time stamp: 0x4db09818
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
    Exception code: 0xe0434352
    Fault offset: 0x0000b727
    Faulting process id: 0x12e8
    Faulting application start time: 0x01cc051e8a497155
    Faulting application path: C:\Users\USERNAME\Desktop\Debug User Card\HAP User Card.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: ca76859a-7111-11e0-a284-005056c00008
    Code:
    Fault bucket 1910389098, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: hap user card.exe
    P2: 1.8.0.0
    P3: 4db09818
    P4: System
    P5: 4.0.0.0
    P6: 4ba1dff4
    P7: 1b9c
    P8: b2
    P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
    P10: 
    
    Attached files:
    C:\Users\USERNAME\AppData\Local\Temp\WER5F95.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_hap user card.ex_2afad055b3a81d197bb8827773575d51d1ab0c6_1eca7602
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c9267d60-7111-11e0-a284-005056c00008
    Report Status: 0
    Code:
    Fault bucket 1910389098, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: hap user card.exe
    P2: 1.8.0.0
    P3: 4db09818
    P4: System
    P5: 4.0.0.0
    P6: 4ba1dff4
    P7: 1b9c
    P8: b2
    P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
    P10: 
    
    Attached files:
    C:\Users\USERNAME\AppData\Local\Temp\WER682D.tmp.WERInternalMetadata.xml
    C:\Users\USERNAME\AppData\Local\Temp\WER7DD0.tmp.appcompat.txt
    C:\Users\USERNAME\AppData\Local\Temp\WER7DD1.tmp.mdmp
    
    These files may be available here:
    C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_hap user card.ex_2afad055b3a81d197bb8827773575d51d1ab0c6_0d1686d3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ca76859a-7111-11e0-a284-005056c00008
    Report Status: 9

  5. #5

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    Ok, can't figure anything out with those errors, looks like there's a API error, can you follow the video links I've posted

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    mmoseley's Avatar
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    Quote Originally Posted by nickbro View Post
    Ok, can't figure anything out with those errors, looks like there's a API error, can you follow the video links I've posted
    Will Do, Thanks Nick, probably wont be till tomorrow now because well im shattered! lol

    Thanks again Nick for all your help,

    Mart
    Last edited by mmoseley; 27th April 2011 at 10:20 PM.

  7. #7

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    Quote Originally Posted by mmoseley View Post
    Will Do, Thanks Nick, probably wont be till tomorrow now because well im shattered! lol

    Thanks again Nick for all your help,

    Mart
    Try the latest release. Have done some changes. Home Access Plus+ - Download: v6.2

  8. #8
    mmoseley's Avatar
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    Hi Nick, sorry in the delay of replying,

    I think i may have found out the problem, our user area servers are running Server 2003 R2 with the FSRM quota's enabled (not by using the drive quota) the problem is that HAP cant find a quota server if I add the "usage quota" tag to web.config, using the debug video for the usercard, that also says it cant find a quota server...Although the service is installed and it does return the quota information correctly to the users....weird!

  9. #9

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    It will say it can't find the quota server if the <quotaservers> doesn't have a mapping for the UNC and server. In my case, home directories are in the unc \\chs01\nick$, \\chs01.crickhowell.internal\nick$. Sometimes .net will add a . before the $ sign. using {0} will tell HAP+ to put the username is (as usual), so if a unc is \\chs01\{0} it will then connect to the server defined and ask it for the user's quota information on the logical server drive

  10. #10
    mmoseley's Avatar
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    Quote Originally Posted by nickbro View Post
    It will say it can't find the quota server if the <quotaservers> doesn't have a mapping for the UNC and server. In my case, home directories are in the unc \\chs01\nick$, \\chs01.crickhowell.internal\nick$. Sometimes .net will add a . before the $ sign. using {0} will tell HAP+ to put the username is (as usual), so if a unc is \\chs01\{0} it will then connect to the server defined and ask it for the user's quota information on the logical server drive
    Hiya,

    Ive already added my unc paths to the web.config, but that doesnt seem to work for me

  11. #11
    mmoseley's Avatar
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    Hi Nick,

    Sorry to bring up an old thread, just thought an update on this would be good,

    I've managed to get it working (did a little air punch when it worked) lol I figured it was down to our Smoothwall and its NTLM (I think its the NTLM)...I added our HAP site to the "do not require authentication" bit on the web proxy of smoothwall, and it works a treat now.

    Just in case anyone else with a smoothwall has a similar issue. One thing that would be great to see would be the UserCard update its quota information when things get added/removed from the user area.

    Cheers Nick, and cant wait for v7

    Mart

  12. #12

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    Thanks @mmoseley for that tidbit, the user card is configured to not use proxy servers, unless you use a transparent proxy. (though I could be wrong)

    v7 is a while off, looking like a summer release, it's a case of finding the time. My computer has been a bit ill lately (dodgy primary hdd)

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