Home Access Plus+ Thread, HAP - User password reset in Projects:; I've had a few users come to me and say they have tried to reset their password via Home Access ...
23rd January 2014, 11:25 AM #1
HAP - User password reset
I've had a few users come to me and say they have tried to reset their password via Home Access Plus and they are getting an error - Exception has been thrown by the target of an invocation - This Error has been logged on the server's event log.
Is this a problem with the version im using? Version 9.7.1105.2000. I have looked into the event viewer logs on the server but cannot find anything in there. Is there somewhere else i should be looking?
Wondering if anyone else has/having this problem?
24th January 2014, 10:13 AM #2
Bump... Just me then
@nickbro - have you seen this before?
Last edited by timbo343; 24th January 2014 at 12:45 PM.
25th January 2014, 04:26 PM #3
Nope, haven't seen it before, will look into it though. It should be logged on the application event log on the server, or in the hap web logs
26th January 2014, 11:06 PM #4
Thanks, where are the hap logs stored? Tried looking for them on friday but couldnt find them. As for the server logs nothing new had been listed when i tried to replicate this issue.
31st January 2014, 10:26 PM #5
Logs are stored in the Application Event Log on the server hosting hap.
1st February 2014, 08:57 PM #6
I've just checked the server and recreated the error on HAP. I cannot see any logs reported at this time (19:45) on the server.
I do see a lot of attempts to access the test folder of HAP and even deeper files of HAP but i guess that's for another topic.
Hopefully you can advise on what to do.
5th March 2014, 02:05 PM #7
I wondered if you ever managed to look into this issue.
Ive just tried out v10 to see if this problem still existed and i can confirm the problem is still there. Infact, i have tried older versions of HAP and im still getting this error.
5th March 2014, 09:28 PM #8
I've just tested the password reset on a few test sites I have and non post this problem. Unfortunatly the error you've screenshotted it to do with my files. Look for any asp.net error with /hap/livetiles/me/Password as the request url
5th March 2014, 10:26 PM #9
Think i need to hold my hands up and hang my head. Just found out what the problem has been. It might have had something to do with a tick box in active directory under the user properties... user cannot change password.
Oh well, it seems sorted now.
5th March 2014, 11:01 PM #10
Good to know it's working now.
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