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Home Access Plus+ Thread, Some users log on but screen goes back to log on screen? in Projects:; I have a few users who are reporting that when they log on to Hap they end up back at ...
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    reggiep's Avatar
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    Some users log on but screen goes back to log on screen?

    I have a few users who are reporting that when they log on to Hap they end up back at the log on screen. The logs do show this...
    Code:
    06 January 2014 13:39	Logon	10.60.31.11	username	Chrome 31.0	WinNT	Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36
    I assume it is their home set up that is at fault but wondered if anybody else had this happen?

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    nickbro's Avatar
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    It could be the page they are trying to get to, but they could of disabled cookies

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