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Home Access Plus+ Thread, Hap+ 9.7 install error in Projects:; Hello all, I'm having an issue with Hap+ 9.7 setup (new server and full installation). Everything is setup and i'm ...
  1. #1

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    Hap+ 9.7 install error

    Hello all,

    I'm having an issue with Hap+ 9.7 setup (new server and full installation). Everything is setup and i'm working through the setup.aspx page however when i try to change something and then click "update" the following error message is displayed.

    Hap+ 9.7 install error-hap-error.png

    Any ideas?

    Thanks,

    Ash.

  2. #2
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    Have a look on the server's application event log, this should give you an error message of what is actually wrong.

    Can you also try doing some HAP+ JSON Debugging

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    Hi Nick,

    Sorry for the very late reply, i'm still getting the error (WCF error). The event logs shows the following (from one of the errors listed).

    An error occurred in Home Access Plus+

    Page: System.ServiceModel.Web

    The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter HAP.Web.APIrigunc. The InnerException message was 'There was an error deserializing the object of type System.String. Encountered unexpected character 's'.'. Please see InnerException for more details.


    System.ServiceModel.Dispatcher.NetDispatcherFaultE xception: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter HAP.Web.APIrigunc. The InnerException message was 'There was an error deserializing the object of type System.String. Encountered unexpected character 's'.'. Please see InnerException for more details. ---> System.Runtime.Serialization.SerializationExceptio n: There was an error deserializing the object of type System.String. Encountered unexpected character 's'. ---> System.Xml.XmlException: Encountered unexpected character 's'.
    at System.Xml.XmlExceptionHelper.ThrowXmlException(Xm lDictionaryReader reader, XmlException exception)
    at System.Runtime.Serialization.Json.XmlJsonReader.Re adEscapedCharacter(Boolean moveToText)
    at System.Runtime.Serialization.Json.XmlJsonReader.Re ad()
    at System.Xml.XmlDictionaryReader.ReadContentAsString (Int32 maxStringContentLength)
    at System.Xml.XmlBaseReader.ReadContentAsString()
    at System.Xml.XmlBaseReader.ReadElementContentAsStrin g()
    at System.Runtime.Serialization.Json.JsonStringDataCo ntract.ReadJsonValueCore(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context)
    at System.Runtime.Serialization.Json.JsonDataContract .ReadJsonValue(XmlReaderDelegator jsonReader, XmlObjectSerializerReadContextComplexJson context)
    at System.Runtime.Serialization.Json.DataContractJson Serializer.InternalReadObject(XmlReaderDelegator xmlReader, Boolean verifyObjectName)
    at System.Runtime.Serialization.XmlObjectSerializer.R eadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver)
    --- End of inner exception stack trace ---
    at System.Runtime.Serialization.XmlObjectSerializer.R eadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver)
    at System.Runtime.Serialization.Json.DataContractJson Serializer.ReadObject(XmlDictionaryReader reader, Boolean verifyObjectName)
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeParameterPart (XmlDictionaryReader reader, PartInfo part)
    --- End of inner exception stack trace ---
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeParameterPart (XmlDictionaryReader reader, PartInfo part)
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeParameters(Xm lDictionaryReader reader, PartInfo[] parts, Object[] parameters, PartInfo returnInfo, Object& returnValue)
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeBodyCore(XmlD ictionaryReader reader, Object[] parameters, Boolean isRequest)
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeBody(XmlDicti onaryReader reader, MessageVersion version, String action, MessageDescription messageDescription, Object[] parameters, Boolean isRequest)
    at System.ServiceModel.Dispatcher.OperationFormatter. DeserializeBodyContents(Message message, Object[] parameters, Boolean isRequest)
    at System.ServiceModel.Dispatcher.OperationFormatter. DeserializeRequest(Message message, Object[] parameters)
    at System.ServiceModel.Dispatcher.DemultiplexingDispa tchMessageFormatter.DeserializeRequest(Message message, Object[] parameters)
    at System.ServiceModel.Dispatcher.UriTemplateDispatch Formatter.DeserializeRequest(Message message, Object[] parameters)
    at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.DeserializeInputs(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)


    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeParameterPart (XmlDictionaryReader reader, PartInfo part)
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeParameters(Xm lDictionaryReader reader, PartInfo[] parts, Object[] parameters, PartInfo returnInfo, Object& returnValue)
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeBodyCore(XmlD ictionaryReader reader, Object[] parameters, Boolean isRequest)
    at System.ServiceModel.Dispatcher.DataContractJsonSer ializerOperationFormatter.DeserializeBody(XmlDicti onaryReader reader, MessageVersion version, String action, MessageDescription messageDescription, Object[] parameters, Boolean isRequest)
    at System.ServiceModel.Dispatcher.OperationFormatter. DeserializeBodyContents(Message message, Object[] parameters, Boolean isRequest)
    at System.ServiceModel.Dispatcher.OperationFormatter. DeserializeRequest(Message message, Object[] parameters)
    at System.ServiceModel.Dispatcher.DemultiplexingDispa tchMessageFormatter.DeserializeRequest(Message message, Object[] parameters)
    at System.ServiceModel.Dispatcher.UriTemplateDispatch Formatter.DeserializeRequest(Message message, Object[] parameters)
    at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.DeserializeInputs(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc& rpc)
    at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc& rpc)

    There are some other errors in there as well.

    An error occurred in Home Access Plus+

    Page: HAP.Web.API.MyPic

    Creating Directory Search and Searching for then current user
    Using filter: (&(objectClass=user) (sAMAccountName=A-Karavadra))
    Found 1 results, processing 1st result
    Found 0 thumnbnailPhotos

    above errors are logged in the application event logs.


    Thanks,

    Ash.

  4. #4
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    Known issue and has been fixed for the v10 release

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    Good stuff,

    Thanks,

    Ash.

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    Hi Nick,

    Is there a manual way of adding things, as this error is comming up now when i add new drives to my files section etc.

    Thanks,

    Ash.

  7. #7
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    Source Code available on codeplex: Home Access Plus+ - Source Code

  8. #8

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    Any idea when v10 will be released?
    We have added a couple of shared drives, but now when we try to change the permission we get the WCF error - viewing through web developer console shows
    LOG: {"Message":"The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter HAP.Web.APIrigunc. The InnerException message was 'There was an error deserializing the object of type System.String. Encountered unexpected character 's'.'. Please see InnerException for more details.","Detail":null,"FaultType":"NetDispatcher FaultException"}

    Hoping you can help
    Pete.

  9. #9
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    That issue has been fixed for the v10 release. Unfortunately you cannot port this fix to v9 as it required a API update

  10. #10

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    Has v10 been released?
    I can only see the downloads for 9.7 on the site.

    Hoping you can help
    Pete.

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    @peterp

    Version 10 is still being completed by Nick & Paul. From what I read on another post yesterday, Paul has a few changes to make that Nick is waiting on.

    It looks really good though all the updates that are coming along with v10, can't wait.

  12. Thanks to Paul-K from:

    peterp (17th January 2014)

  13. #12

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    Cheers for that. I think my boss (spc-rocket) has managed to make some changes we needed by editing the asp files directly, but will not be able to deploy across our staff and students till v10 is out now.
    Looks a fantastic product, cant wait to use it.

    Pete.

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