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Home Access Plus+ Thread, Black Crosses on Setup.aspx in Projects:; Hi I'm really new to this so be gentle. I've gone through the Instructions video on how to install HAP+. ...
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    Black Crosses on Setup.aspx

    Hi

    I'm really new to this so be gentle. I've gone through the Instructions video on how to install HAP+. I've installed IIS 8 and im using HAP+ v9.0.0424.1200 on server 2012. I go to http://localhost/Hap/setup.asp it displays but its got Black Crosses where the Ticks are supposed to be? anybody know why?

    This sounds really nooby but how to I get it to go from Localhost to a proper website name i.e. http://www.mywebsite.co.uk/hap/setup.aspx

    Any help welcome!

    Thanks

    Uffy2000
    Last edited by uffy2000; 31st August 2013 at 01:17 PM.

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    Make sure to use HTTPS. If 2012, edit the ~/web.config file and remove the 2012 section.

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    is the web.config file in the root of HAP? Ive had a look through and couldn't see a 2012 section? how do change it to HTTPS? I have typed Https and it says page cannot be displayed.

    Thanks

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    You will need an SSL certificate for IIS to use to enable HTTPS, see How to Set Up SSL on IIS 7 : The Official Microsoft IIS Site.

    There is a Windows Server 2012 comment in the web.config that says remove this section to enable HAP+ to work on IIS8

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    ive removed a section that says <!--For IIS8 Remove this Section --> but its still just got black crosses and I thought that SSL is to encrypt the website/connection to the website? do I have to create a new local Site in IIS 8 to add the SSL Certificate? how do I change the URL from localhost to a www. and access externally.

    Thanks

    uffy2000

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    You can add SSL to any website in IIS, follow the guide linked above.

    HAP+ requires SSL to work correctly. If you right click on the image that isn't loading and open the address in a new window, IIS should tell you what is wrong.

  7. Thanks to nickbro from:

    uffy2000 (31st August 2013)

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    Hi I am still getting black crosses even though I have add SSL see imageBlack Crosses on Setup.aspx-capture.jpg

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    Open the web.config fle and look for SVG line

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    Quote Originally Posted by nickbro View Post
    Open the web.config fle and look for SVG line
    do I replace it? delete it?

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    I assume you mean this section

    </security>
    <staticContent>
    <mimeMap fileExtension=".svg" mimeType="images/svg+xml" />
    <mimeMap fileExtension=".svgz" mimeType="images/svg+xml" />
    <remove fileExtension=".eot" />
    <mimeMap fileExtension=".eot" mimeType="application/vnd.ms-fontobject" />
    <mimeMap fileExtension=".otf" mimeType="font/otf" />
    <mimeMap fileExtension=".woff" mimeType="font/x-woff" />

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    Yes, remove the mimeMap for the .svg file type

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    This is what I have now. I have removed that line and it still is not working. im still getting black X

    I have also removed the svgz line and refreshed and it still has not worked.

    <mimeMap fileExtension=".svgz" mimeType="images/svg+xml" />
    <remove fileExtension=".eot" />
    <mimeMap fileExtension=".eot" mimeType="application/vnd.ms-fontobject" />
    <mimeMap fileExtension=".otf" mimeType="font/otf" />
    <mimeMap fileExtension=".woff" mimeType="font/x-woff" />

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    Ok, can you browse to /hap/style/basestyle.css, it should give you an error message telling you what's wrong

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    Quote Originally Posted by nickbro View Post
    Ok, can you browse to /hap/style/basestyle.css, it should give you an error message telling you what's wrong
    im getting error http 500

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    ok, check the application event log

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