Home Access Plus+ Thread, HAP Help in Projects:; Hi,
I really am at a loss here, I have installed HAP+ 9.0 on a win server 2003 with IIS ...
24th July 2013, 12:13 PM #1
I really am at a loss here, I have installed HAP+ 9.0 on a win server 2003 with IIS 6.
I've gone through the setup docs and youtube vid for HAP+ 8 (can't find one for 9). Anyways I've got to the point of the setup up screen of installing HAP and this is how far I get.
I've gone overthe doc's and youtube vid god knows how many times and been over and over this forumto see in anyone else had the same issues which I've found a couple of andtried those fixes, but unfortunately if does sort my issues out. I am not really a programmer/developer so please be gentle and patient.
The last time I had anything to do with HAP was version 4, its clearly moved on a hell of a lot since then.
IDG Tech News
24th July 2013, 01:41 PM #2
Open ~/web.config in notepad and remove the svg line (it will have a comment above it saying it may need to be removed)
24th July 2013, 01:51 PM #3
Cheers Nick, I removed this line :
Originally Posted by nickbro
<mimeMap fileExtension=".svg" mimeType="images/svg+xml" />
But still the same pal.
24th July 2013, 01:53 PM #4
Which browser are you using? It looks like the CSS isn't getting loaded. Can you check /hap/style/setup.css is loading
24th July 2013, 02:08 PM #5
IE8 on the server its setup on, if I go onto my desk top PC it displays fine..... but that leads me on to my other issues that I am getting the red X's
IIS6 Wildcard Mapping:
App_Data Write Accss:
I've read another post you answered to someone having the same problem but with HAP7 and went throught the step you noted
29. Right Click on Extranet and click properties
30. Click the create button next to Application name:
31. Select “extranet” (App Pool from 13) as the application pool
32. Click the ASP.net Tab
33. Change ASP.net Version to v4.x.x
34. Click Apply
35. Click Yes on the Confirm Box
Version 6+ Documentation Updated 16/04/2011 4:39:00 PM
37. Click on Directory
38. Click the Configuration Button
39. Double Click on the .ascx Application Extension
40. Copy the Executable path
41. Click OK
42. Click Insert… under wildcard application maps
43. Paste the Path from 41
44. Deselect Verify that file exists
45. Click OK
46. Click OK
47. Under Documents
48. Remove all from the default documents
49. Add “Default.aspx”
but still no joy, also I can't access the tabs across the setup page like Active Directory, Proxy/SMTP.... when you click on them there unresponsive, not sure if its all related.
24th July 2013, 02:10 PM #6
It's not loading jquery correctly, by the looks of things. Can you try another browser (chrome/firefox)
24th July 2013, 02:16 PM #7
Thanks for your help, I've tried Chrome and IE9 on my desktop and get the same results, seems to display correctly but all the checks are big red X's and the tabs dont work.
24th July 2013, 02:19 PM #8
If you're talking about the picture above, that isn't right. If it is showing the tabs now, then it won't let you click on them until the checks are correct. Go to /hap/api/test, then go to /hap/api/setup, then to /hap/api/setup/help
Let me know the results
24th July 2013, 02:30 PM #9
No that's image is taken from IE 8 the server HAP is installed on.
If I go from my desktop using IE9 or Chrome I get this
Sorry for the miss-communication
As our last instruction, if I use my desktop PC I get "The system cannot find the path specified."
If I go to the Server its installed on I get page cannot be displayed both using localhost or the url.
24th July 2013, 02:31 PM #10
24th July 2013, 02:37 PM #11
24th July 2013, 02:52 PM #12
ok, looks like IIS isn't configured correctly. Check that the wild card MIME Map is in. Can you take a screen shot of the IIS extension maps (from the posted steps above) - 38
24th July 2013, 03:09 PM #13
24th July 2013, 03:14 PM #14
OK, can I have a screenshot of the edit form for the wildcard
24th July 2013, 03:17 PM #15
Sorry Nick not sure what your asking for?!?
By adhutton in forum Home Access Plus+
Last Post: 7th January 2013, 02:58 PM
By Matt-IT in forum Home Access Plus+
Last Post: 7th December 2012, 06:25 PM
By ronnoco in forum Home Access Plus+
Last Post: 24th February 2012, 05:06 PM
By nickbro in forum Home Access Plus+
Last Post: 6th January 2012, 01:52 AM
By hdevine643 in forum Home Access Plus+
Last Post: 5th January 2012, 03:02 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)