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Home Access Plus+ Thread, HAP Help in Projects:; Hi, I really am at a loss here, I have installed HAP+ 9.0 on a win server 2003 with IIS ...
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    DarylB's Avatar
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    Unhappy HAP Help

    Hi,

    I really am at a loss here, I have installed HAP+ 9.0 on a win server 2003 with IIS 6.

    I've gone through the setup docs and youtube vid for HAP+ 8 (can't find one for 9). Anyways I've got to the point of the setup up screen of installing HAP and this is how far I get.
    HAP Help-hap-setup.jpg

    I've gone overthe doc's and youtube vid god knows how many times and been over and over this forumto see in anyone else had the same issues which I've found a couple of andtried those fixes, but unfortunately if does sort my issues out. I am not really a programmer/developer so please be gentle and patient.

    The last time I had anything to do with HAP was version 4, its clearly moved on a hell of a lot since then.

    Thanks


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    nickbro's Avatar
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    Open ~/web.config in notepad and remove the svg line (it will have a comment above it saying it may need to be removed)

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    DarylB's Avatar
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    Quote Originally Posted by nickbro View Post
    Open ~/web.config in notepad and remove the svg line (it will have a comment above it saying it may need to be removed)
    Cheers Nick, I removed this line :
    <mimeMap fileExtension=".svg" mimeType="images/svg+xml" />

    But still the same pal.

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    Which browser are you using? It looks like the CSS isn't getting loaded. Can you check /hap/style/setup.css is loading

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    IE8 on the server its setup on, if I go onto my desk top PC it displays fine..... but that leads me on to my other issues that I am getting the red X's

    IIS6 Wildcard Mapping:
    Services Activated:
    App_Data Write Accss:

    I've read another post you answered to someone having the same problem but with HAP7 and went throught the step you noted

    29. Right Click on Extranet and click properties
    30. Click the create button next to Application name:
    31. Select “extranet” (App Pool from 13) as the application pool
    32. Click the ASP.net Tab
    33. Change ASP.net Version to v4.x.x
    34. Click Apply
    35. Click Yes on the Confirm Box
    Version 6+ Documentation Updated 16/04/2011 4:39:00 PM
    36. Wait…
    37. Click on Directory
    38. Click the Configuration Button
    39. Double Click on the .ascx Application Extension
    40. Copy the Executable path
    41. Click OK
    42. Click Insert… under wildcard application maps
    43. Paste the Path from 41
    44. Deselect Verify that file exists
    45. Click OK
    46. Click OK
    47. Under Documents
    48. Remove all from the default documents
    49. Add “Default.aspx”

    but still no joy, also I can't access the tabs across the setup page like Active Directory, Proxy/SMTP.... when you click on them there unresponsive, not sure if its all related.

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    nickbro's Avatar
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    It's not loading jquery correctly, by the looks of things. Can you try another browser (chrome/firefox)

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    Hi Nick,

    Thanks for your help, I've tried Chrome and IE9 on my desktop and get the same results, seems to display correctly but all the checks are big red X's and the tabs dont work.

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    nickbro's Avatar
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    If you're talking about the picture above, that isn't right. If it is showing the tabs now, then it won't let you click on them until the checks are correct. Go to /hap/api/test, then go to /hap/api/setup, then to /hap/api/setup/help

    Let me know the results

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    Hey Nick,

    No that's image is taken from IE 8 the server HAP is installed on.

    If I go from my desktop using IE9 or Chrome I get this HAP Help-hap-setup-ie9.jpg

    Sorry for the miss-communication

    As our last instruction, if I use my desktop PC I get "The system cannot find the path specified."
    If I go to the Server its installed on I get page cannot be displayed both using localhost or the url.

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    Are you using https?

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    ok, looks like IIS isn't configured correctly. Check that the wild card MIME Map is in. Can you take a screen shot of the IIS extension maps (from the posted steps above) - 38

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    c:\winnt\microsoft.net\framework\v4.0.30319\aspnet _isapi.dll

    HAP Help-38.jpg

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    OK, can I have a screenshot of the edit form for the wildcard

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    Sorry Nick not sure what your asking for?!?

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