Home Access Plus+ Thread, Odd loop happening when opening a document in Projects:; Done a new install of V9 to replace our V5 install of HAP and very impressed. Just got one issue ...
26th April 2013, 05:31 PM #1
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Odd loop happening when opening a document
Done a new install of V9 to replace our V5 install of HAP and very impressed. Just got one issue at the moment though.
You can download documents fine by either double-clicking or by single-clicking and choosing the download option, but if I want to open the file in the browser (PDF, Doc, Docx - anything) and just single-click and then selecting the OPEN option from the top menu bar, it gets stuck in a loop, continously opening and reopening a web page and never actually opening the document. (This is using Windows 7 and IE9). Interestingly the same happens when using iOS, but in iOS I can hold down on the docement I want to open and after a second or so I get the option to open in another window/tab from iOS and selecting that opens the document without an issue into another tab.
Does anyone else have a similar problem?
Thanks for any help
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26th April 2013, 06:14 PM #2
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Here's a little more info.
If I use the download button to download a document (MIDI Notes 2011.pdf) from my Music Technology Folder on Drive K it uses the following link: https://my.school.address/hap/Download/K/Music%20Technology/MIDI%20notes%202011.pdf
If I use the open button to open the same button it uses the following link: https://my.school.address/hap/myfiles/#../Download/K/Music%20Technology/MIDI%20notes%202011.pdf and gets stuck in a loop continually try to open and reopen that page. Every so often I get a glimpse of a red error message - something to do with a Key Not Given.
Tried it on my Mac with Safari and getting the same issue as well.
Hope this gives some clue!
Last edited by TheFopp; 26th April 2013 at 06:16 PM.
26th April 2013, 06:30 PM #3
It's a bug, the Open link shouldn't appear unless it's a ZIP file
26th April 2013, 06:42 PM #4
To fix this issue, open ~/MyFiles/default.aspx, line 551:
if (item.Data.Traverse == false || (item.Data.Type != "Directory" && item.Data.Extension.toLowerCase() != ".zip")) open = false;
26th April 2013, 07:33 PM #5
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Many thanks Nick. I'll have a play with that code on Monday morning.
26th April 2013, 08:48 PM #6
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