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Home Access Plus+ Thread, Cant seem to upgrade to v8.7 in Projects:; Hi, I am trying to upgrade to the latest version but keep hitting a brick wall and messing up my ...
  1. #1

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    Cant seem to upgrade to v8.7

    Hi,

    I am trying to upgrade to the latest version but keep hitting a brick wall and messing up my HAP. Am I supposed to just copy over the top of my existing HAP install with the upgrader package?

    When I did this, I made sure the permissions were correct (and I have done the permissions bit in the registry) but I am getting hangs when I log on. IE doesn't bring up the logon page and FF and Chrome get to the page but hangs for ever.

    In the event log I can see 2 errors. Can anyone help, I want to start trying out the homework bit.

    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 23/01/2013 21:52:39
    Event time (UTC): 23/01/2013 21:52:39
    Event ID: 8876449042e547dfa7b375e0ec370ee8
    Event sequence: 93
    Event occurrence: 1
    Event detail code: 0
    Application information:
    Application domain: /LM/W3SVC/1/ROOT/HAP-1-130034511254609447
    Trust level: Full
    Application Virtual Path: /HAP
    Application Path: C:\inetpub\wwwroot\HAP\
    Machine name: KRUSTY
    Process information:
    Process ID: 2248
    Process name: w3wp.exe
    Account name: IIS APPPOOL\HAP
    Exception information:
    Exception type: ArgumentNullException
    Exception message: Value cannot be null.
    Parameter name: source
    at System.Linq.Enumerable.Count[TSource](IEnumerable`1 source, Func`2 predicate)
    at HAP.Web.Login.login_Click(Object sender, EventArgs e)
    at System.Web.UI.WebControls.LinkButton.RaisePostBack Event(String eventArgument)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Request information:
    Request URL: https://krusty.****:443/HAP/login.aspx?ReturnUrl=/HAP
    Request path: /HAP/login.aspx
    User host address: ***
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: IIS APPPOOL\HAP
    Thread information:
    Thread ID: 23
    Thread account name: IIS APPPOOL\HAP
    Is impersonating: False
    Stack trace: at System.Linq.Enumerable.Count[TSource](IEnumerable`1 source, Func`2 predicate)
    at HAP.Web.Login.login_Click(Object sender, EventArgs e)
    at System.Web.UI.WebControls.LinkButton.RaisePostBack Event(String eventArgument)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


    An error occurred in Home Access Plus+
    Page: /HAP/login.aspx?ReturnUrl=%2fHAP
    Message
    Exception of type 'System.Web.HttpUnhandledException' was thrown.
    Source
    System.Web
    Target site
    Boolean HandleError(System.Exception)
    Stack trace
    at System.Web.UI.Page.HandleError(Exception e)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest()
    at System.Web.UI.Page.ProcessRequest(HtpContext context)
    at ASP.login_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v4.0.30319\Te mporary ASP.NET Files\hap\55cd546f\70e6ba5a\App_Web_424d1lgy.3.cs: line 0
    at System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
    at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously)
    ToString()
    System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ArgumentNullException: Value cannot be null.

    Parameter name: source
    at System.Linq.Enumerable.Count[TSource](IEnumerable`1 source, Func`2 predicate)
    at HAP.Web.Login.login_Click(Object sender, EventArgs e)
    at System.Web.UI.WebControls.LinkButton.RaisePostBack Event(String eventArgument)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.HandleError(Exception e)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest()
    at System.Web.UI.Page.ProcessRequest(HttpContext context)
    at ASP.login_aspx.ProcessRequest(HttpContext context) in c:\indows\Microsoft.NET\Framework64\v4.0.30319\Tem porary ASP.NET Files\hap\55cd546f\70e6ba5a\App_Web_424d1lgy.3.cs: line 0
    at System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
    at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously)

  2. #2

    nickbro's Avatar
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    Try restarting the server. You can try replacing the bin folder with that from the main release as well to double check the dlls are all updated

  3. #3

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    Done this, and been through the restry and removed the event log settings relating to HAP but it hates me. I even removed the old HAP and tried installing a new one but it never gets past the setup screen.. as soon as I get to logging into Hap it just hangs.

    Now I have gone back to the old version that worked and thats messed up now.

    Index and count must refer to a location within the string.
    Parameter
    name: count

  4. #4

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    Back working after getting rid of the end semi colon on one of the filter tags.
    Last edited by Simcfc73; 24th January 2013 at 03:39 PM.

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