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Home Access Plus+ Thread, Laptops booking not sending emails in Projects:; HKLM\System\CurrentControlSet\Services\Eventlog Look for anything HAP+ related...
  1. #16

    nickbro's Avatar
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    HKLM\System\CurrentControlSet\Services\Eventlog

    Look for anything HAP+ related

  2. #17

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    Recycle the application pool, the log is created at app start

  3. #18
    TheScarfedOne's Avatar
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    Ok. Yep. Found that entry. Removed. Recycled pool, saw it get recreated. Tried to book a resource that should generate an alert to admins, on laptops... Email generated to bookie but not admins. Created book a resource that should generate an alert to admins, on equipment.... Email generAted to both. Cancellations sent in all cases to admins and bookies.

    There are no entries in the app event log.

  4. #19

    nickbro's Avatar
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    It should work, it does for me, attached is another dll to try

    Code:
    Home Access Plus+ Info
    
    Page: HAP Booking Admin Email
    
    Sent booking to admins Nick@crickhowell-hs.powys.sch.uk
    Code:
    Home Access Plus+ Info
    
    Page: HAP Booking Admin Email
    
    Saving iCal file
    Code:
    Home Access Plus+ Info
    
    Page: HAP Booking Admin Email
    
    Finishing iCal Generation
    Code:
    Home Access Plus+ Info
    
    Page: HAP Booking Admin Email
    
    Cycling through the admins
    Code:
    Home Access Plus+ Info
    
    Page: HAP Booking Admin Email
    
    Loading booking information and generating iCal
    Code:
    Home Access Plus+ Info
    
    Page: HAP Booking Admin Email
    
    Detecting Resource Type
    Code:
    Home Access Plus+ Info
    
    Page: HAP Booking Admin Email
    
    Loading Resource and Email Templates

  5. #20
    TheScarfedOne's Avatar
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    Nope, still nothing. I'm going to create a new app pool and iis site in case something has gone weird...

  6. #21

    nickbro's Avatar
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    is the HAP+ event source being created in the event viewer?

  7. #22
    TheScarfedOne's Avatar
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    Dense question...how would I know? There isn't a separate log file shown if that's what you mean? I did used to have the old install able one from the v7 days I think? Could it be some leftovers of this causing problems?

  8. #23

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    registry

    HKLM\System\CurrentControlSet\Services\Eventlog\Ap plication\Sources

  9. #24
    TheScarfedOne's Avatar
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    There's no sources node under application.....?

  10. #25
    TheScarfedOne's Avatar
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    A Home Access Plus + key is created at hklm>system>ccs>services>eventlog>application but can't see anything else

  11. #26
    TheScarfedOne's Avatar
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    A bit more info...im pointing the SMTP at a different server now, with logging on it - and according to it - there isnt a message going out to the admin users. I just wanted to make sure exchange wasnt dropping it.

  12. #27

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    Did you get anywhere with a clean server as we need to figure out why the event logs aren't being generated.

  13. #28
    TheScarfedOne's Avatar
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    I will see if I can get a new web server built today - theres quite a few other shared bits on this one and I cant see anything immediately wrong with it . Would it be becuase of the previous HAP Event log installation do we think?

  14. #29

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    Might be, but won't know until you can do a fresh. Do you get anything HAP+ related at all in the event log? There should be logon events

  15. #30
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    Thats all fine now - somewhere along the lines, something must have stuffed in the install probably different compiles of DLLs. Ive got some bits on those Booking Rules as well which will post in the other thread.



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