Home Access Plus+ Thread, "Not Found" on external connections in Projects:; Connecting internally I get no errors on logging in, but if I turn wireless off on my phone and connect ...
27th November 2012, 02:06 PM #1
"Not Found" on external connections
Connecting internally I get no errors on logging in, but if I turn wireless off on my phone and connect with that, after logging in I get 3 "Not Found" messages pop up on the home page, then 3 on the my files page. As I'm on my phone I can't tell what the errors are about, though from reading other threads I've checked it is definitely using https, and at the moment my <staticcontent> looks like this (its IIS7.5)
Any ideas much appreciated. I'll also try to test on a PC later at home, but at the moment my phone connecting outside our network is all I have.
<!--For IIS8 Remove this Section -->
<mimeMap fileExtension=".m4v" mimeType="video/m4v" />
<mimeMap fileExtension=".ogg" mimeType="video/ogg" />
<mimeMap fileExtension=".ogv" mimeType="video/ogg" />
<mimeMap fileExtension=".webm" mimeType="video/webm" />
<mimeMap fileExtension=".oga" mimeType="audio/ogg" />
<mimeMap fileExtension=".spx" mimeType="audio/ogg" />
<!--You may need to remove this line under some setups-->
<mimeMap fileExtension=".svgz" mimeType="http://www.edugeek.net/images/svg+xml" />
<remove fileExtension=".eot" />
<mimeMap fileExtension=".eot" mimeType="application/vnd.ms-fontobject" />
<mimeMap fileExtension=".otf" mimeType="font/otf" />
<mimeMap fileExtension=".woff" mimeType="font/x-woff" />
Just as an addition, I've tried removing all lines under the "You may need to remove this line" bit, still happens.
27th November 2012, 02:15 PM #2
go to /hap/api/setup and report back on any errors.
27th November 2012, 02:21 PM #3
I go to /haptest/api/setup (had to put it in haptest as hap is already taken by current install) and get:
Endpoint not found.
27th November 2012, 02:41 PM #4
Ok, that's not much help. It doesn't seem to like your IIS install for some reason, it can't activate the services, and since it can't activate the services it wont work
27th November 2012, 02:49 PM #5
ugh, well thats a bit of a pain :P
its on the same server we have our current (live) hap install which is quite a few versions old, so i created a new folder (haptest) and a new app_pool to use as a test.
is there anything i can look to in terms of fixing?
27th November 2012, 03:01 PM #6
I do get this if I go to the normal HAP config page:
IIS Version: 7.5
IIS7 Integrated Pipeline: TICK
Services Activated: TICK
App_Data Write Accss:TICK
But then i also had the issue with it not showing the AD browser for me....which might be something to do with IE defaulting to compatibility view on any intranet sites?
27th November 2012, 03:03 PM #7
What comes up when you go to /haptest/api/setup/help
It sounds like something isn't getting set correctly.
can you try some HAP+ JSON Debugging
27th November 2012, 03:11 PM #8
This is what I get on the setup/help page:
will give the json stuff a try in a bit and report back
This page describes the service operations at this endpoint.
Uri Method Description
/AddFilter POST Service at https://dhs-intranet/haptest/api/setup/AddFilter
/AddLesson POST Service at https://dhs-intranet/haptest/api/setup/AddLesson
/AddLink POST Service at https://dhs-intranet/haptest/api/setup/AddLink
/AddLinkGroup POST Service at https://dhs-intranet/haptest/api/setup/AddLinkGroup
/AddMapping POST Service at https://dhs-intranet/haptest/api/setup/AddMapping
/AddOU POST Service at https://dhs-intranet/haptest/api/setup/AddOU
/AddQServer POST Service at https://dhs-intranet/haptest/api/setup/AddQServer
/AddResource POST Service at https://dhs-intranet/haptest/api/setup/AddResource
/AddSubject POST Service at https://dhs-intranet/haptest/api/setup/AddSubject
/EditLesson POST Service at https://dhs-intranet/haptest/api/setup/EditLesson
/GetADTree POST Service at https://dhs-intranet/haptest/api/setup/GetADTree
/RemoveFilter POST Service at https://dhs-intranet/haptest/api/setup/RemoveFilter
/RemoveLesson POST Service at https://dhs-intranet/haptest/api/setup/RemoveLesson
/RemoveLink POST Service at https://dhs-intranet/haptest/api/setup/RemoveLink
/RemoveLinkGroup POST Service at https://dhs-intranet/haptest/api/setup/RemoveLinkGroup
/RemoveMapping POST Service at https://dhs-intranet/haptest/api/setup/RemoveMapping
/RemoveOU POST Service at https://dhs-intranet/haptest/api/setup/RemoveOU
/RemoveQServer POST Service at https://dhs-intranet/haptest/api/setup/RemoveQServer
/RemoveResource POST Service at https://dhs-intranet/haptest/api/setup/RemoveResource
/RemoveSubject POST Service at https://dhs-intranet/haptest/api/setup/RemoveSubject
/UpdateFilter POST Service at https://dhs-intranet/haptest/api/setup/UpdateFilter
/UpdateLink POST Service at https://dhs-intranet/haptest/api/setup/UpdateLink
/UpdateLinkGroup POST Service at https://dhs-intranet/haptest/api/setup/UpdateLinkGroup
/UpdateLinkGroupOrder POST Service at https://dhs-intranet/haptest/api/setup/UpdateLinkGroupOrder
/UpdateLinkOrder POST Service at https://dhs-intranet/haptest/api/setup/UpdateLinkOrder
/UpdateMapping POST Service at https://dhs-intranet/haptest/api/setup/UpdateMapping
/UpdateQServer POST Service at https://dhs-intranet/haptest/api/setup/UpdateQServer
/UpdateResource POST Service at https://dhs-intranet/haptest/api/setup/UpdateResource
/UpdateSubject POST Service at https://dhs-intranet/haptest/api/setup/UpdateSubject
27th November 2012, 05:10 PM #9
Can you try accessing that url using an external address, see what it reports back as
28th November 2012, 10:18 AM #10
As I can still only test with my phone externally, I can't connect to that via it. I get a server error resource not found.
Should this be OK to run alongside an existing hap install? I've installed to new dir in wwwroot and created new application pool
28th November 2012, 04:52 PM #11
Yes, that should be all you need to do, that's all I do.
You can always backup the existing install, overwrite it and test, restore the files if it doesn't work as a last case option
28th November 2012, 05:05 PM #12
problem is our existing install is live, and in use throughout the day as well as in the evening. i wanted to install 8.4 separate to test it out and configure it before it went live.
I'll wipe the new install and app pool, start fresh. i may have rushed things as we had a previous install so could have missed a setting somewhere!
28th November 2012, 06:17 PM #13
Ok, if it's working internally, it will work externally, so set it up internally, then run a day trail when it's being used the least to see if it works ok
29th November 2012, 10:39 AM #14
tried copying it over our existing install, access externally and i got a few internal server errors then a system module service activation error. makes a change from the not found errors though.
29th November 2012, 10:56 AM #15
Ok, in that case, browse to /hap/api/setup and report the error that it's showing
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