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Home Access Plus+ Thread, "Not Found" on external connections in Projects:; Connecting internally I get no errors on logging in, but if I turn wireless off on my phone and connect ...
  1. #1
    d0pefish's Avatar
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    "Not Found" on external connections

    Connecting internally I get no errors on logging in, but if I turn wireless off on my phone and connect with that, after logging in I get 3 "Not Found" messages pop up on the home page, then 3 on the my files page. As I'm on my phone I can't tell what the errors are about, though from reading other threads I've checked it is definitely using https, and at the moment my <staticcontent> looks like this (its IIS7.5)

    Code:
    <staticContent>
          <!--For IIS8 Remove this Section -->
          
          <mimeMap fileExtension=".m4v" mimeType="video/m4v" />
          <mimeMap fileExtension=".ogg" mimeType="video/ogg" />
          <mimeMap fileExtension=".ogv" mimeType="video/ogg" />
          <mimeMap fileExtension=".webm" mimeType="video/webm" />
          <mimeMap fileExtension=".oga" mimeType="audio/ogg" />
          <mimeMap fileExtension=".spx" mimeType="audio/ogg" />
          <!--You may need to remove this line under some setups-->
     
          <mimeMap fileExtension=".svgz" mimeType="http://www.edugeek.net/images/svg+xml" />
          <remove fileExtension=".eot" />
          <mimeMap fileExtension=".eot" mimeType="application/vnd.ms-fontobject" />
          <mimeMap fileExtension=".otf" mimeType="font/otf" />
          <mimeMap fileExtension=".woff" mimeType="font/x-woff" />
        </staticContent>
    Any ideas much appreciated. I'll also try to test on a PC later at home, but at the moment my phone connecting outside our network is all I have.
    Just as an addition, I've tried removing all lines under the "You may need to remove this line" bit, still happens.

  2. #2
    nickbro's Avatar
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    go to /hap/api/setup and report back on any errors.

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    d0pefish's Avatar
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    I go to /haptest/api/setup (had to put it in haptest as hap is already taken by current install) and get:

    Service
    Endpoint not found.

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    nickbro's Avatar
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    Ok, that's not much help. It doesn't seem to like your IIS install for some reason, it can't activate the services, and since it can't activate the services it wont work

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    d0pefish's Avatar
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    ugh, well thats a bit of a pain :P
    its on the same server we have our current (live) hap install which is quite a few versions old, so i created a new folder (haptest) and a new app_pool to use as a test.
    is there anything i can look to in terms of fixing?

  6. #6
    d0pefish's Avatar
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    I do get this if I go to the normal HAP config page:
    IIS Version: 7.5

    IIS7 Integrated Pipeline: TICK

    Services Activated: TICK

    App_Data Write Accss:TICK

    But then i also had the issue with it not showing the AD browser for me....which might be something to do with IE defaulting to compatibility view on any intranet sites?

  7. #7
    nickbro's Avatar
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    Ok

    What comes up when you go to /haptest/api/setup/help

    It sounds like something isn't getting set correctly.

    can you try some HAP+ JSON Debugging

  8. #8
    d0pefish's Avatar
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    This is what I get on the setup/help page:

    Code:
    This page describes the service operations at this endpoint.
    
    Uri Method Description 
    /AddFilter POST  Service at https://dhs-intranet/haptest/api/setup/AddFilter 
    /AddLesson POST  Service at https://dhs-intranet/haptest/api/setup/AddLesson 
    /AddLink POST  Service at https://dhs-intranet/haptest/api/setup/AddLink 
    /AddLinkGroup POST  Service at https://dhs-intranet/haptest/api/setup/AddLinkGroup 
    /AddMapping POST  Service at https://dhs-intranet/haptest/api/setup/AddMapping 
    /AddOU POST  Service at https://dhs-intranet/haptest/api/setup/AddOU 
    /AddQServer POST  Service at https://dhs-intranet/haptest/api/setup/AddQServer 
    /AddResource POST  Service at https://dhs-intranet/haptest/api/setup/AddResource 
    /AddSubject POST  Service at https://dhs-intranet/haptest/api/setup/AddSubject 
    /EditLesson POST  Service at https://dhs-intranet/haptest/api/setup/EditLesson 
    /GetADTree POST  Service at https://dhs-intranet/haptest/api/setup/GetADTree 
    /RemoveFilter POST  Service at https://dhs-intranet/haptest/api/setup/RemoveFilter 
    /RemoveLesson POST  Service at https://dhs-intranet/haptest/api/setup/RemoveLesson 
    /RemoveLink POST  Service at https://dhs-intranet/haptest/api/setup/RemoveLink 
    /RemoveLinkGroup POST  Service at https://dhs-intranet/haptest/api/setup/RemoveLinkGroup 
    /RemoveMapping POST  Service at https://dhs-intranet/haptest/api/setup/RemoveMapping 
    /RemoveOU POST  Service at https://dhs-intranet/haptest/api/setup/RemoveOU 
    /RemoveQServer POST  Service at https://dhs-intranet/haptest/api/setup/RemoveQServer 
    /RemoveResource POST  Service at https://dhs-intranet/haptest/api/setup/RemoveResource 
    /RemoveSubject POST  Service at https://dhs-intranet/haptest/api/setup/RemoveSubject 
    /UpdateFilter POST  Service at https://dhs-intranet/haptest/api/setup/UpdateFilter 
    /UpdateLink POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLink 
    /UpdateLinkGroup POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLinkGroup 
    /UpdateLinkGroupOrder POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLinkGroupOrder 
    /UpdateLinkOrder POST  Service at https://dhs-intranet/haptest/api/setup/UpdateLinkOrder 
    /UpdateMapping POST  Service at https://dhs-intranet/haptest/api/setup/UpdateMapping 
    /UpdateQServer POST  Service at https://dhs-intranet/haptest/api/setup/UpdateQServer 
    /UpdateResource POST  Service at https://dhs-intranet/haptest/api/setup/UpdateResource 
    /UpdateSubject POST  Service at https://dhs-intranet/haptest/api/setup/UpdateSubject
    will give the json stuff a try in a bit and report back

  9. #9
    nickbro's Avatar
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    Can you try accessing that url using an external address, see what it reports back as

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    d0pefish's Avatar
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    As I can still only test with my phone externally, I can't connect to that via it. I get a server error resource not found.
    Should this be OK to run alongside an existing hap install? I've installed to new dir in wwwroot and created new application pool

  11. #11
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    Yes, that should be all you need to do, that's all I do.

    You can always backup the existing install, overwrite it and test, restore the files if it doesn't work as a last case option

  12. #12
    d0pefish's Avatar
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    problem is our existing install is live, and in use throughout the day as well as in the evening. i wanted to install 8.4 separate to test it out and configure it before it went live.

    I'll wipe the new install and app pool, start fresh. i may have rushed things as we had a previous install so could have missed a setting somewhere!

  13. #13
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    Ok, if it's working internally, it will work externally, so set it up internally, then run a day trail when it's being used the least to see if it works ok

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    d0pefish's Avatar
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    tried copying it over our existing install, access externally and i got a few internal server errors then a system module service activation error. makes a change from the not found errors though.

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    nickbro's Avatar
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    Ok, in that case, browse to /hap/api/setup and report the error that it's showing

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