Installation issues

[Edu-IT]

I'm struggling to get to the installation page.

Each time it just comes up with a 'Runtime Error'.

In the event log on the server I see:

Failed to start monitoring changes to 'D:\RMNetwork\RMManage\Web Components\EasyLink\web.config' because access is denied.

Application virtual path: '/easylink/HAP'

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Server Error in '/easylink/HAP' Application.

---

Configuration Error

Description:
An error occurred during the processing of a configuration file required to
service this request. Please review the specific error details below and modify
your configuration file appropriately.

Parser Error Message: An
error occurred loading a configuration file: Failed to start monitoring changes
to 'D:\RMNetwork\RMManage\Web Components\EasyLink\web.config' because access is
denied.

Source Error:

[No relevant source lines]

Source
File: D:\RMNetwork\RMManage\Web Components\EasyLink\web.config Line:
0

[nickbro]

It's best not to install HAP into the Easylink directory.

Create a folder in web components call HAP and install into there.

In IIS you need to create an application our of the HAP+ folder. Easylink overrides some of IIS's default settings which mean HAP+ wont work as a sub application

[Edu-IT]

Edit: Fixed.