Some 8.1 bugs

[mattgrimley]

Hey @nickbro
V8.1 installed and looking sweet - nice job!

1. I notice in firebug that i am getting an error on the login.aspx and the homepage. I cant see any impact from it, so it may well be passive.. but here goes anyway:
   TypeError: Modernizr.prefixed is not a function
   

   ...a + '")' }) + ");return n}")(r, b.frag) } function q(a) { a || (a = b); var c = ...

   modernizer.js (line 4)
2. Firefox / Chrome and IE9 have stoppeddisplaying the slide-menu icon for me.. Firebug shows several of the "GET" commands seeming to not complete.. i presume something has crashed serverside? (The GET commands which are still "whirring" are /livetiles/me (x2), exchange/unread, appointments and all my server "uptimes"
   A server reboot (or probably even a service restart - though i didnt test that) seems to resolve it, but this has happened twice.
   I do have a lot of icons which may be unusual (load-wise) - I just added 28x printer shortcuts - This may only happen if i am logged in as administrator in more than one simultaneous session?
3. The "© 2012 nb dev" text is overlapping the "Login" button on both IOS Safari and a resized ie9 window
4. Having a large number of icons results in a "scroll bar" on the slide-menu. As the slide-menu is fixed width, this scroll-bar obscures icons down the right hand side
5. As hinted at in a different thread, icons in "Details" view in Chrome have smaller icons that they should (Firefox and ie9 look normal)
6. The "Helpdesk" livetile shows my outstanding list of jobs on a staff login....

That's it for now

I might make this live in a bit.. it certainly seems up-to-scratch on my test system!

Thanks again,
Matt

[mattgrimley]

I added an item on the end - Staff users see my information on the helpdesk livetile.. is that intended?

[nickbro]

Hey @nickbro
V8.1 installed and looking sweet - nice job!

1. I notice in firebug that i am getting an error on the login.aspx and the homepage. I cant see any impact from it, so it may well be passive.. but here goes anyway:
   TypeError: Modernizr.prefixed is not a function
   

   ...a + '")' }) + ");return n}")(r, b.frag) } function q(a) { a || (a = b); var c = ...

   modernizer.js (line 4)
2. Firefox / Chrome and IE9 have stoppeddisplaying the slide-menu icon for me.. Firebug shows several of the "GET" commands seeming to not complete.. i presume something has crashed serverside? (The GET commands which are still "whirring" are /livetiles/me (x2), exchange/unread, appointments and all my server "uptimes"
   A server reboot (or probably even a service restart - though i didnt test that) seems to resolve it, but this has happened twice.
   I do have a lot of icons which may be unusual (load-wise) - I just added 28x printer shortcuts - This may only happen if i am logged in as administrator in more than one simultaneous session?
3. The "© 2012 nb dev" text is overlapping the "Login" button on both IOS Safari and a resized ie9 window
4. Having a large number of icons results in a "scroll bar" on the slide-menu. As the slide-menu is fixed width, this scroll-bar obscures icons down the right hand side
5. As hinted at in a different thread, icons in "Details" view in Chrome have smaller icons that they should (Firefox and ie9 look normal)
6. The "Helpdesk" livetile shows my outstanding list of jobs on a staff login....

That's it for now

I might make this live in a bit.. it certainly seems up-to-scratch on my test system!

Thanks again,
Matt

1. You can ignore the modernizr error
2. That's odd, I can't replicate that error with my installs
3. I'll add some CSS to hopefully fix that
4. I'll add some css to fix that
5. I'll see what I can do on that one
6. I'll fix that

[mattgrimley]

Ignore <2> for now - it has happened a couple of times and i think it might be load related.. but i wanted to write it down while it was in my head.. I'll troubleshoot more in due course. I have however changed the timeout on my server uptimes to be 1 minute - this might have quite a big impact.. we'll see

The other stuff sounds fab

I do however have one more error to add to the list:

7. the email generated for a ticket "update" has markup displayed.. but ONLY the update emails. The original email may say "It had been repatched", but the update will display "It+had+been+repatched"..

I can't see where that is coming from, but i assume its something in the newusernote.htm?

Also, i just noticed that the Ticket Updates now contain the entire history! Fab - that's really really nice! Thanks!!

Cheers,
Matt

[reggiep]

Hope I'm ok to tag on to this?
If I as an admin book a room that works but when i try to delete the booking I get an error "Method not Allowed"

I have noticed that when i go to remove the booking the message seems slightly wrong like this...

"Are you sure you want to remove
Year7 english in/with U40 during P 3"

[nickbro]

Which version of IIS are you using? It may not like the DELETE/PUT Method

[reggiep]

IIS7 at the moment.

[nickbro]

That's odd as it supports allowing the client scripts to set that. Do you have an ISA server infront of it?

Is anything getting logged in the event viewer on the server

[reggiep]

No ISA, and I can't find anything in the usual event logs such as application or system!

[reggiep]

It will let me delete static bookings by the way!

[mattgrimley]

Hi @nickbro

Sorry to repeat this, but the thread got a little hijacked immediately after i posted this, so im not sure if you saw it.. It's playing a bit of havock with getting people to respond to questions

7. the email generated for a ticket "update" has markup displayed.. but ONLY the update emails. The original email may say "It had been repatched", but the update will display "It+had+been+repatched"..
I can't see where that is coming from, but i assume its something in the newusernote.htm?

Also, i just noticed that the Ticket Updates now contain the entire history! Fab - that's really really nice! Thanks!!

Cheers,
Matt

[nickbro]

Hi @nickbro

Sorry to repeat this, but the thread got a little hijacked immediately after i posted this, so im not sure if you saw it.. It's playing a bit of havock with getting people to respond to questions



Cheers,
Matt

Who updates? Admin or Other User?

[nickbro]

Ok @mattgrimley try this attached dll

[mattgrimley]

Thanks for this Nick, i'll need to look into it tomorrow as Virgin are mucking around with my internet something rotten!
For clarity, the times i've seen it happen is when I (admin) update a ticket - the email it sends to the end user shows up like that.

Thanks again Will let you know!

[nickbro]

I think I've fixed it, I've done some more decoding to hopefully sort it out