See the videos on Home Access Plus+ and the documentation in your v8 install
I'm really loving HAP now that I have it running smoothly. I'd like to start using the helpdesk and the booking system now and wondered if there were any specific guides for those? I have trawled through edugeek with no success so far.
Can someone point me in the direction of any guides to these plus the logon tracker.
reggiep (29th September 2012)
That was fast!
Thanks I'll take a peep.
Hi Nick, I have had a look through and seen details on how to set up the logon tracker but I can't find anything about the booking system. I have had a play with it already and most seems straightforward but there seem to be some configs needed that are not available in the web interface. I have added my staff group in the web config file but I can't add a user to a booking and I can't find where to do that!
It's the AD OU's. It generates the AD User Lists for the Booking System/Help Desk
You should be able to use the config page to select an OU to use. It needs the whole LDAP path
I'm sorry nick, but I can't find anywhere on any config where I should add this! Could you let me know where I add the ldap path. I've looked in the config section in the booking system tab and I have looked in the booking system settings but I can't find this anywhere. Sorry!!!
It's on the active directory tab
Last edited by ZeroHour; 1st October 2013 at 09:58 AM.
I feel like I am being a double idiot but I still cannot find any page that has that setting that you have shown. Could you talk to me like the idiot I am and describe which area this is in? Isit within booking, help desk or main system config?
Wow I was being dense. Found it. I didn't see the add button as I was remoting in with a rubbish resolution.
Thanks again for al your brilliant support.
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