Smartboard Performance & Reliability issues
I am sorry if this is the wrong board to post on but it is the hardware I am having trouble with.
Every interactive board we have in the school is from smart. We don't have one perfect board in the school they all have slight niggles and annoyances even the brand new one replaced under warrantee.
I wondered if there is anything I can do to improve them. I use the update tool to upgrade drivers and make sure I have the latest notebook I also upgraded the firmware on the boards with USB support, but I find the boards with serial connections will fail during a firmware update. I have checked where cables are running in relation to the boards mounting screws in the board all sorts.
The boards we have are either 580s or 680s with the usual problems alignment, pens not working on pickup even though sensors are clear, poor accuracy after alignment.
Apologies if there is a dedicated thread, I was unable to find it.
OS: Windows XP SP3
Notebook: 11.latest 10.8
Cable length: max we use is 5M long same for serial.