Laptop restarts instead of shutting down
I have a laptop that is restarting instead of shutting down. I have tried all the general troubleshooting options, BIOS settings, driver updates etc trawled the Internet for an answer but still not found a solution.
It doesn't matter if the laptop is plugged in to the mains or not (although we do have some others that will stay off until they are plugged into a mains adapater and then switch themselves on). The only way I can get it to stay off is to hold down the on/off button as it reboots. This is not ideal as it is a student laptop and is kept mainly in a trolley in a classroom.
Has anyone else had a similar issue and been able to resolve it?