Printers keep going down. Doing my head in.
Hi, I look after a number of small primary schools and have everything more or less set up the same in each school. One of these schools constantly (twice a day) get a problem printing and the only way for me to get things running is to turn the print spooler service off, delete jobs from spooler folder and the restart the service.
Recently the school got a new server and upgraded from 2003 to 2008R2, they also replaced all the printers which were hp3600n and put in Dell 1355cn. I thought that replacing all this kit would have the knock on effect of fixing this issue, but it is still an issue.
I am starting to think some software the staff are printing from might be causing this but not sure how to fault find this problem. Any advice.