Paper Getting Stuck Around HP 3500 / 3550 Fuser When Printing Full Colour
Need some help to see if anyone has had this same issue. Have a number of HP 3500 / 3500s in the same school and they are all having the same issue where the paper will roll around the fuser unit and the stick to itself. This then renders the fuser unit usless. Printers are around the 5 -7 year mark and we have never had this issue until the school decided to use compats over genuine HP
Now it only seems to happen when printing full page colour documents, A4 photos for example. Now my gut feeling is it is down to the cheap toner and that the school should go back to HP originals, but I done't want to suggest that if that isn't going to cure the problem. The other option could be the paper, but this hasn't changed.
Look forward to some replies.