We've got one of these printers and it's been running great. However, we now have a couple of issues:
1. It is reporting that the Waste Toner Collector is full (it's not and it's been replaced a short while back) - is there a way of resetting the count on it?
2. We get a JAM B reported if printing from the lower tray, but we don't have a SERVICE manual to identify which part to replace (it would cost £600-£1000 for a full maintenance kit).
Can anyone help?