KYOCERA MITA FS4000DN LASER PRINTER ISSUE - HELP PLEASE!
I'm a newbie on here but would like to pick your brains regarding the above printers.
In a short space of time we have had 6+ printers go down with all similar errors. They keep jamming or complaining of a jam when there doesn't seen to be any blockages at ALL!
Errors like jam in duplex unit and casette 1 are common and even after a thorough inspection and air dusting, they still won't work.
Kyocera support doesn't want to know as they're out of warranty unless we foot a large call out bill totalling over £250 (Without parts ot labour).
A little digging indicates a firmware error and a flashing of the EPROM, but to be honest I can't find more than that.
Any help would be FANTASTIC! :)
Thank You in advance, James.