BIOS no longer accessible after using Acronis
We've got a load (15) of Toshiba laptops that have been imaged using the Acronis True Image software, and all (pretty much) no longer have accessible BIOS'.
Not experienced this before (used Acronis for a few years), we set all the laptops to image in one go. After the image was applied we then went to setup BitLocker only to find it wouldn't run. Assuming it could be that BitLocker couldn't change the TPM status, we tried to get into the BIOS which is where we got stuck.
Pressing F2 on boot, the laptop will just restart at the point when the BIOS should display.
We've tried updating the BIOS, also no luck, and tried a Windows program to read the BIOS, but it returned with unreadable characters (basically, it didn't read the BIOS).
One laptop has been sent back as we thought it was the laptop that was broken (it had the same problem as we have now), and it's motherboard had to be replaced.
Not entirely sure how imaging a drive can effect the BIOS this way, we even set a password on the BIOS to see if that stopped it from happening.
As far as using the laptop once Windows has started, its absolutely fine. Nothing wrong.
Anyone with an idea?