Smart Board - Smart Notebook issue
Hello all. I am having a issue with the Smart Notebook software that is used in conjunction with Smart Boards. The issue is that when writing with the pen on the Smart Board in a new untitled notebook page, the writing will not display until after lifting up the pen from the board. This issue showed up after downloading a different version of Smart Notebook. I tried the newest version available from Smart Notebook and also tried downgrading, but the issue is still apparent. The PC OS is Windows XP SP3. I have confirmed that this is not a hardware issue since the OS image was ghosted to others PC's that experience the same issue with different Smart Boards.
Has anyone run into this issue yet? I am at a loss and haven't gotten much assistance from the vendor in resolving this issue. Any help/feedback would be greatly appreciated.