Our Admin Server is looked after by the local authority people and is under warranty from the approved supplier. It showed a degraded hard drive on Thursday and as such we got the hardware people out to look at it. They brought a fresh hard drive with them thinking that was the problem but when they arrived found that it wouldn't rebuild and as such took it back to the workshop to look at leaving us with no Admin Server.
It has now been returned and all the data entered from the point the RAID showed it was degraded to the point where they took it away has been lost (2 days worth). The excuse being given is that it was the primary hard drive that has failed and as such then it's tough luck and do we have a back up from which to restore? This will only give us back 1 days work as it wasn't run again before the server was taken away.
I would love someone to correct my thinking that the idea of a mirrored RAID is that it doesn't matter which hard drive fails the other one still has all the info and it can be resotred from it. Do you think the idiots have cloned the failed hard drive?
Sorry for the long post