Decent refurb or 2nd hand laptop supplier for family member?
Can anyone recommend a supplier of refurb / second-user laptops who deals with consumers, is reputable, preferably sells online, doesn't charge stupid prices and is possibly prepared to answer (via email/phone) remarkably daft questions while resisting the temptation to gouge price-wise.
Most of my contacts either don't sell to end-users, require you to understand an excel sheet listing spec or it's what I get from eBay. I'm reluctant to point them at eBay.
Budget is approx £200 (I've already suggested an Aspire One / Eee - too small) and I've given them brief instructions on reasonably decent models (Thinkpads, Dell business series, maybe HP business).
So far I've got: