Same as everyone else I have been using stone here for Five and half years they are excellent for their support when required which isn't often but is nearly always next day. Again five years warranty on their kit now which is very good. They perform really well overall, their engineers & Sales people are very friendly not pushy at all no endless phone calls or emails if you have a quote off them.
In all I would highly recommend them.
I've just started using Stone computers, and brought 36 of their all in one PCs in December. So far so good, and the couple that we have had problems with were swiftly fixed by on-site engineer the next day.
Very impressed so far, and I would recommend them.
Had loads of stuff from stone and after sales of good.
We've got a couple of hundred Stone PCs, the big 150 PC batch is now coming up 3 years old in the summer and they're still performing very well.
We had a big problem regarding graphics card fans siezing up in 50 of the machines in eary December, a couple of weeks later a couple of chirpy engineers were out with 50 brand new fanless upgraded graphics cards :) Very good service.
We had 7 sites that had Stone machines on, mainly sites that came from the Council, from what I dealt with they seemed to be good systems, prefered the Dell as it is what I am used to dealing with support wise.
Originally Posted by jason2234
I'm looking for a company to buy pc's from and i was thinking about using stone as their not to expensive and look pretty good.
Does anyone on here use stone? Are they any good?
HI there Jason Please feel free to contact me directly on my e mail address and I will glady give you information on ourselves
i've already been in touch and i'm currently talking with a guy named joe shore. So far so good :)
excellent build quality, very competitive prices and a service to match, what more do you need!
Originally Posted by jimmckenna
We've got a 25 strong laptop suite from them - so far, machines have been ace. Tech support is first rate, engineers are great too. They're even sending me the parts so I can do them if needs be.
Yep, thumbs up from here as well. we have 50 PC's from them and they are great! We also got them in customised metal encasements to stop little fingers taking them apart and all they have access to is the power button :D
We recently bought a batch of 113 stone laptops and 3 stone small format desktops, and we've had nothing but problems since day one. The laptops have had issues with motherboards, we have had to have a couple replaced, and also the screens seem fragile.
One of the hard drives in the desktops died within a month and they are very noisy, too noisy to put in an office or classroom in my opinion.
As far as I know Stone don't build / badge their own laptops?
I assume you mean the laptops are Samsung?
Have you contacted their support guys and arranged for someone to come out?
I am always suprised when I hear something like this - I've got hundreds of their kit on site and from the handful of issues i've had they've always turned up next day to sort them out.
they do do laptops but they just don't seem to be on their website for some reason and you can custom build them to (internally that is).
Which was my next question has anyone had laptops from them and what were they like?
MartynShort's feedback isn't to good on the laptop front
No they are badged as stone, as jason says they do custom specifications ones. I personally wouldnt buy the hardware again, although when needed the support has been excellent.
We use Stone across our authority and have had no major issues with any kit. Tech support is excellent, as is Joe Shore. A very good company to deal with. :)