I just wanted to test the waters and ask how you're generally feeling about Promethean and it's support. I know this might seem like shouting in a crowd of sleeping lions but I am genuinely interested.
It seems as if most problems have been fixed lately and I wondered how everyone is doing. Are there any things you would like to see improving or are there any extra services you believe Promethean should provide to help you?
I manage the Knowledgebase for Promethean and help with escalated cases so if there is anything you want Promethean to do differently I may be able to make that happen.
[note: I can't directly resolve specific cases in this thread, they should always go through our support teams, this is more a brainstorm thread to find out how everything is]
/me holds breath and braces for impact
[edit: 100th post FTW!!!]