VOIP System Recommendations
In a bit of a tricky situation at the moment with a BSF legacy, at present we have a VOIP system (CISCO based) that has a router onsite with the ISDN-30 line in it, but all internal calls and voicemail are run through a central data centre (which controls all users, extensions, routing rules etc) but we have received a letter from the company that runs the support and the data centre saying that they will be withdrawing their services from the data centre and that alternative provisions will have to be made.
Now I did look into this before and I know with the CISCO equipment we have, we would need additional hardware and licenses purchased again. Although it is our understanding that the LEP should be making sure we have a suitable phone system we are getting issues like this each year (they removed the ICT contractor and we had to make our own arrangements and the contractor was originally the ones subcontracted by another part of the partnership to run the VOIP)
I am thinking about going to the LEP to get the money that would be spent and get our own system which we can manage and would not be reliant on a data centre.
Does anyone have any views on where to take this, and also any recommendations of VOIP systems and suppliers (I did go out for quotes before in Jan 2012 but stuff changes)
Thank you all in advance,