Hardware Thread, Dell Latitude E5500 - Hinge manufacturing fault in Technical; Originally Posted by colacao82
I think it's important to note what PICNIC said. If your asset tag ends: B4J then ...
31st May 2012, 08:20 AM #16
Ours are all Y3J.
Originally Posted by colacao82
Yup, exactly that. The ones that come loose seem to depend on which hand the user uses the most to open the lid. If it is a left handed person, the ones on the left come loose etc... We tighten them every time we have a laptop in the office. Dell were trying to say that it is down to user misuse but when you've had 50+ of them exhibiting the issue... We've given up now, as we're half way through replacing the model.
Originally Posted by difinity
8th March 2013, 10:30 AM #17
We have 240 student and around 50 staff E5500's (all are early 2009, 84J service tag)
Several staff ones have had the broken hinge /lid issue , all have been on the RHS and all so far have been replaced under warranty.
Warranty runs out in 2 weeks though , I think we may get more in the future (no plans to replace them unfortunately)
Have to say - cracking laptops though in spite of this , just can't work out why it's staff ones that are affected ??
30th April 2013, 03:20 PM #18
Doing my favourite thing of resurrecting a corpse of a thread....
I have a laptop with this fault:
I want to do this:
Originally Posted by andy_nic
Can anyone shed any light on where I can buy such a thing at that price? All I have come up with so far is US ebay sellers, where the postage is nearly as much as the item.
Originally Posted by localzuk
Edit: Plastic case isn't broken, just the metal frame as in andy_nic's photo.
Last edited by jmak; 30th April 2013 at 03:22 PM.
30th April 2013, 03:25 PM #19
When I was dealing with this in my previous job, we got them through a Dell reseller - Northgate. Dell would also sell them direct if you were willing to pay by card over the phone, or were prepared to argue with your account manager to sort it out.
By krisd32 in forum Hardware
Last Post: 5th May 2009, 02:23 PM
By SimpleSi in forum Wireless Networks
Last Post: 23rd January 2007, 06:52 PM
By Irazmus in forum Hardware
Last Post: 13th July 2006, 09:28 AM
By tosca925 in forum Windows
Last Post: 21st June 2006, 06:40 PM
By Dos_Box in forum Hardware
Last Post: 21st February 2006, 08:14 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
Tags for this Thread