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Hardware Thread, Alienware laptop repair in Technical; Hi there, one of our chinese students has dropped his Alienware laptop which has resulted in a broken screen. It ...
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    bodminman's Avatar
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    Alienware laptop repair

    Hi there,

    one of our chinese students has dropped his Alienware laptop which has resulted in a broken screen.

    It was originally purchased in china (legit I believe) but I would like to know if there is an authorised UK based repair centre.

    Cheers

  2. #2

    X-13's Avatar
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    If still under warranty:

    It all depends on the warranty. If they offer international support, then yes, Dell will fix it.



    If not:

    Still get onto Dell. They may point you in the right direction.



    Sidenote:

    I wouldn't have looked into this. Personal laptop != my problem. [Unless I'm being paid to look at it.]

  3. Thanks to X-13 from:

    bodminman (9th March 2012)

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    bondbill2k2's Avatar
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    Point him towards ebay for a screen, if he is one to purchase alienware he is probably a geeky gamer kid who will be able to replace it himself, as X-13 said your helping him out giving him advice but its it you responsibility for someone's personal laptop?

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    bodminman (9th March 2012)

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    AngryTechnician's Avatar
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    I know that with US-bought Dell laptops, if they are still under warranty you can transfer the warranty to the UK. It should be available for other countries too. Try the service tag on this site: Ownership-Tag Transfer | Dell

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    bodminman (9th March 2012)

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    bodminman's Avatar
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    Thanks.

    I'll give Dell a ring for him.

    He's a gamer but a) doesn't have a clue about computers and b) his english isn't the best!

    Cheers chaps!

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    X-13's Avatar
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    Quote Originally Posted by bodminman View Post
    He's a gamer but a) doesn't have a clue about computers

    I think that much is evident by the fact he has an alienware computer.

  10. Thanks to X-13 from:

    mole (9th March 2012)



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