+ Post New Thread
Results 1 to 11 of 11
Hardware Thread, Novatech? in Technical; We're currently getting comparisons for all in one machines and Novatech are one we're looking at (Lenovo and Viglen are ...
  1. #1

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    17,792
    Thank Post
    517
    Thanked 2,468 Times in 1,912 Posts
    Blog Entries
    24
    Rep Power
    835

    Novatech?

    We're currently getting comparisons for all in one machines and Novatech are one we're looking at (Lenovo and Viglen are 2 others).

    I've had experience of Viglen before and they're top notch for support. I'm wondering about Novatech - does anyone have experience with their machines, and if so, how do they rate their warranty support, failure rates, build quality etc...?

  2. #2

    Join Date
    Aug 2007
    Location
    Kent
    Posts
    78
    Thank Post
    10
    Thanked 4 Times in 4 Posts
    Rep Power
    15
    I have just placed an order of 50 pc's from Novatech, before that we had used them to build custom PC's for our N-Computing virtual desktops a year and a half ago and have never had a problem with any of them, that was 25 units.
    During the summer we bought 18 of their mobo, CPU and Ram kits which came pre-built and so far have not had any problems with them either, so I can't say how good their support is at present but the reliability of the kit so far has been great.

  3. #3

    Join Date
    Sep 2010
    Posts
    563
    Thank Post
    26
    Thanked 62 Times in 58 Posts
    Rep Power
    20
    running a couple of suites in school with Novatech pc's.
    reliable kit (a few HDD's went pop) but nothing major good turnaround on warranty etc.

  4. #4
    HaleStorm's Avatar
    Join Date
    Jun 2008
    Location
    Sheffield
    Posts
    1,032
    Thank Post
    89
    Thanked 164 Times in 144 Posts
    Rep Power
    93
    We've had quite a few machines and laptops from Novatech, good build quality, robust and fantastic support, components and stuff are competative aswell

  5. #5
    alexsanger's Avatar
    Join Date
    Oct 2009
    Location
    London
    Posts
    117
    Thank Post
    21
    Thanked 23 Times in 21 Posts
    Rep Power
    15
    It was a close run thing between Novatech and Stone when we got a new suite of machines over the summer. In the end, Stones' 5 year onsite warranty swung it. I've used Stone before and can't complain, but a school up the road has hundreds of Novatech machines and they swear by them (which makes a nice change from swearing AT a computer, I guess...)

  6. #6

    Join Date
    Jun 2009
    Location
    Watford
    Posts
    879
    Thank Post
    381
    Thanked 116 Times in 74 Posts
    Rep Power
    77
    Just taken owner ship of 241 Viglen Omnino4 workstations, the staff and pupils love them. Also for 30 quid extra per workstation will give you 3 years next day call out warranty.

  7. #7

    Join Date
    Jun 2009
    Location
    Watford
    Posts
    879
    Thank Post
    381
    Thanked 116 Times in 74 Posts
    Rep Power
    77
    PS I still have a Novatech all in one test unit here had issues building onto a CC3 network- from my findings over the last 6 months of testing Viglen had the edge.

  8. #8

    Oaktech's Avatar
    Join Date
    Jul 2011
    Location
    Bournemouth
    Posts
    2,820
    Thank Post
    774
    Thanked 547 Times in 427 Posts
    Rep Power
    260
    We have had horrendous issues with novatech, poor support and broken promises. We bought 15 machines to build onto our CC3 network, we were assured that would build. They didn't. we spent hours and hours of technician time with their technical support and eventually they just gave up. Because it had taken more than 30 days to get to that solution they refused to refund or swap the machines. We have just taken over another school with a vanilla windows network and we are having dificulties building them reliably on that using WDS.
    I can't comment on any other products, but we are very wary now.

  9. #9
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    720
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    40
    In my old school, we bought all our kit from novatech. they are reaonable priced, good support. I would definitly use them again.

  10. #10

    Join Date
    Oct 2008
    Location
    Lincolnshire
    Posts
    2,218
    Thank Post
    13
    Thanked 229 Times in 218 Posts
    Rep Power
    68
    Never had a problem with them with the few systems I have had from them for at home, solid reliable machines.

  11. #11

    sonofsanta's Avatar
    Join Date
    Dec 2009
    Location
    Lincolnshire, UK
    Posts
    4,989
    Thank Post
    864
    Thanked 1,451 Times in 998 Posts
    Blog Entries
    47
    Rep Power
    618
    Bought 165 from them last summer, another 5 this year (which was all we bought), and would happily buy again. Some HDDs have gone, and we're getting a spate of dodgy PSU's at the moment, but they've never quibbled anything under warranty. Indeed, the terms of the warranty were one of the main reasons we went with them (as well as build quality, price etc.) - we're too far from their HQ for on-site service, so we are under a RTB warranty with 4 spare machines provided free of charge to use as hot swaps. Which is a brilliant system, frankly.

    So yes - I would happily recommend them.

SHARE:
+ Post New Thread

Similar Threads

  1. Novatech minibook
    By openhgs in forum Hardware
    Replies: 0
    Last Post: 13th August 2008, 02:41 PM
  2. RIS, Novatech and comp names
    By contink in forum Windows
    Replies: 19
    Last Post: 30th June 2008, 04:41 PM
  3. Novatech computers
    By training_needed in forum Hardware
    Replies: 6
    Last Post: 18th June 2008, 08:12 PM
  4. Novatech Laptop - Wireless needs activating manually
    By firefox_2006 in forum Hardware
    Replies: 6
    Last Post: 15th January 2008, 12:43 PM
  5. www.novatech.co.uk
    By ninjabeaver in forum Recommended Suppliers
    Replies: 22
    Last Post: 29th March 2007, 01:53 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •