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Hardware Thread, The How fast can you get a part from Dell Game! in Technical; Originally Posted by DSapseid I read the title as 'the how fast can you take apart a dell game!' 11 ...
  1. #16

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    Re: The How fast can you get a part from Dell Game!

    Quote Originally Posted by DSapseid
    I read the title as 'the how fast can you take apart a dell game!' 11 minutes is impressive you must work nextdoor to the supply depot.
    yeah i was blindfolded too and had some other distractions ala the film Swordfish :-)

  2. #17
    kerrymoralee9280
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    Re: The How fast can you get a part from Dell Game!

    Erm, what we one about here? A Dell game? Where you get it from? Sorry for being thick.

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    DSapseid's Avatar
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    Re: The How fast can you get a part from Dell Game!

    Quote Originally Posted by kerrymoralee9280
    Erm, what we one about here? A Dell game? Where you get it from? Sorry for being thick.
    I think it is supposed to be your record for how quick you have recieved a part from dell

  4. #19
    kerrymoralee9280
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    Re: The How fast can you get a part from Dell Game!

    Ah I see, like I say sorry for being thick. We don't use Dell, Misco is our go to guys.

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    Re: The How fast can you get a part from Dell Game!

    2 days from placing the order to signing th edelivery notices for an order which was 63 boxes. The order was for 29 Computers, 29 TFT Monitors, 1 Server, and 3 Hard Disks for an existing server.

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    Re: The How fast can you get a part from Dell Game!

    Quote Originally Posted by j17sparky
    1 hour - listening to "New york New york"

    35mins - techy asking you to "change the nic"

    25mins - trying to explain to the techy that the nic is on the motherboard therefore you cannot change it

    20min - running diagnostics to "prove" the nic is faulty

    10mins - explaining to the tech that the nic "passed" the diagnotic and that "no it still doesnt work"

    2 days - waiting for the engineer to arrive with a new motherboard

    2 more days - waiting for the engineer to arrive with the *correct* motherboard

    lmao
    At least you didn't have the "we don't have any hard discs for your server in the country, we will need to order one in from the US" 8O Thanks IBM love the 4 hour call out 4 hour fix warranty.

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    Re: The How fast can you get a part from Dell Game!

    I've had to phone Dell twice recently...

    1st call was to fix a dodgy display - amongst the stuff I had to try was to stroke the laptop with a magnet (got some funny looks that day!) and also try to run a diagnostic program. He didn't seem to understand when I told him I would love to run the program but I can't see a thing! After 40mins he agreed with me it may be a faulty connection, and told me to open the laptop (I didn't want to do this beforehand incase it affected warranty). I unplugged the display cable and re-attached - job done. Total time: 1hr.


    2nd call was to report a keyboard with various broken keys - well sticky keys. Again they tried to get me to run a diagnostic program. I apologised to him, and instead asked for a replacement keyboard to be sent out, which I am able to fit myself. Total time: 15mins (including queue time).

    Accidental damage cover is great

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