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Hardware Thread, Laptop not working after 24 hours in airing cupboard in Technical; Yesterday my dear daughter (and myself) spilt a small bit of water into my laptop whilst I was trying to ...
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    nephilim's Avatar
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    Laptop not working after 24 hours in airing cupboard

    Yesterday my dear daughter (and myself) spilt a small bit of water into my laptop whilst I was trying to pack it away (I knocked it after she put it right in front without realising). Anyways, its spent 24 hours in the airing cupboard...it switches on, but does not do anything at all...no POST, no BIOS, No nothing. Wont even spin the HDD after the initial fire up!

    Any one got any helpful hints? I am looking at buying the accidental damage insurance from Acer and getting it repaired that way, anybody had experience of something like this? NEVER ever happened to me before so this is a one off

    I dont want to open it up in case they say it will void the insurance etc.

    Regards

    Neph

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    nephilim's Avatar
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    oh and it is out of warranty...all local companies are saying buy a new laptop or spend ~£300 to get this one fixed...neither is ideal

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    plexer's Avatar
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    How can you accidental damage cover after the event?

    Get the casing off and take a hair drier to it.

    Ben

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    FN-GM's Avatar
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    If there are no types of seals I would crack it open and take a look.

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    localzuk's Avatar
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    A single day drying isn't enough. We had a teacher spill liquid all over their laptop last monday. It was dismantled thoroughly and left to dry for the full week before reassembly and power up.

    Take it apart and let it dry longer.

  6. Thanks to localzuk from:

    nephilim (17th September 2011)

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    nephilim's Avatar
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    Quote Originally Posted by plexer View Post
    How can you accidental damage cover after the event?

    Get the casing off and take a hair drier to it.

    Ben
    <comment removed as recommended illegal action>
    Last edited by witch; 22nd September 2011 at 08:27 PM.

  8. Thanks to nephilim from:

    Itsmartie (22nd September 2011)

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    nephilim's Avatar
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    So fully dismantle, and stick in airing cupboard, leave for a week, come back and reassemble

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    DaveP's Avatar
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    We had a teacher's laptop that wouldn't start after coffee was spilt on it. Similar to your situation we saw no signs of life after power on [This after thorough drying]

    We eventually swapped the keyboard. This solved the problem.

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    mac_shinobi's Avatar
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    can't you claim on house or contents insurance with regards to accidental damage ?

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    nephilim's Avatar
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    wasn't done in the house, and I dont have the receipt for proof of purchase (was over 18 months ago - not the i7 or i5 laptop but personal one that has all of our files and documents)

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    i dont think you should try and buy insurance if you know the device isnt working. its fraud, and will be bad for your moral wellbeing.

  14. 3 Thanks to CyberNerd:

    Chris_ (17th September 2011), nephilim (17th September 2011), Netman (22nd September 2011)

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    nephilim's Avatar
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    I wont be anyways, I will be ringing acer first thing on Monday.

    Basically it is taken apart now (well as much as I dare!!) and sitting in the airing cupboard drying out. I am using the i7 but the files on there are precious (and thankfully salvagable as the HDD spins up in another laptop!)

    Currently praying to god I dont have to pay anything out!!

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    mac_shinobi's Avatar
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    Quote Originally Posted by CyberNerd View Post
    i dont think you should try and buy insurance if you know the device isnt working. its fraud, and will be bad for your moral wellbeing.
    I was not advising to do anything fraudulent regarding buying insurance after the accident - was purely stating it presuming that he may have something like contents cover or insurance of some description.

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    Jon
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    Quote Originally Posted by nephilim View Post
    buy insurance, wait a a week, then claim
    Is it any wonder that insurance premiums are so high

  18. Thanks to Jon from:

    nephilim (17th September 2011)

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    nephilim's Avatar
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    if you also read later on in the thread I said I wont be doing that, no original receipt = no claim. My brother (a former acer engineer (after a stint in watford electronics) turned IT Network Manager) will be looking at it. He knows the parts like the back of his hand so should be good to go on his advise

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