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Hardware Thread, Problems scanning! in Technical; Hello All, We have a HP MFP 815 A1 size printer and scanner, and the scanner has basically stopped working. ...
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    oalcock's Avatar
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    Problems scanning!

    Hello All,

    We have a HP MFP 815 A1 size printer and scanner, and the scanner has basically stopped working. We get the below error message, any ideas anybody?

    stitching on MFP.bmp

    Your help would be most appreciated.

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    oalcock's Avatar
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    We have already carried out the cleaning, when we try and carry out the maintenance; a similar error appears but describes the same problem.

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    HP Designjet cc800ps, 815mfp and 4200 Scanner - TWI: System Error 32-144 stitching procedure has failed

    Could be a parts issue by the sounds of it if simple cleaning doesn't help.

    Ben

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    oalcock (31st August 2011)

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