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Hardware Thread, Branded or custom build PC's in Technical; Whats the word around town on the choice of branded or custom build PC's? We have a bit of both ...
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    Branded or custom build PC's

    Whats the word around town on the choice of branded or custom build PC's? We have a bit of both but up to now have found more problems with the custom builds (perhaps it is where we had them buit though).

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    Re: Branded or custom build PC's

    Sorry, this is probably a well travelled subject!!

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    Quackers's Avatar
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    Re: Branded or custom build PC's

    We always go for custom built and have a close relationship with the people we buy off.

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    Re: Branded or custom build PC's

    Go for branded, factory built. The configurations are (generally) tested more than custom built machines. Also, I would say that a good supplier would be able to provide branded pc's at a lower price than your local shop.

    So, I personally choose HP, with us going with Fujitsu-Seimens before (but stopped due to reliability and service contract problems). I have been told to steer clear of Dell by my boss due to perceived support problems.

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    Re: Branded or custom build PC's

    DELL....

    out of different manufactures dell are the only cases that stand up to most vandalism.
    We tried Fujitsu, WOC and Refresh.. DELL have a good case.

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    Re: Branded or custom build PC's

    We go for Dell too, mostly on price and being able to deliver large quantities at fairly short notice and to customised specification. We've also had a very very low rate of DOA equipment from Dell in the past year, something I sadly can't say for Apple

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    Re: Branded or custom build PC's

    Vandalism, there is another problem with custom cases. They don't stand upto the destructive force known as hurricane pupils!! We are a boys school nad they love nothing better than to tear them apart,.

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    Re: Branded or custom build PC's

    We used to use custom, until the company went bust 12 months into our 3 yr onsite warranty. Leaving us with over 300 PC's with no warranty at all.


    We go Dell now.

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    Re: Branded or custom build PC's

    Dell again...
    really reliable, no problems and as pointed by NBC_Sys_C-ord pretty vandalism resistant.

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    Re: Branded or custom build PC's

    Custom-built by The IT Support Centre in Birmingham with 4 year warranty - we have about 130 of their machines that work prefectly. One or two Gigabyte motherboards have had to be replaced but thats no biggie - phone them up and the replacement is here next-day CityLink. No DOAs and none damaged by users.

    As mentioned in other threads, we can get 30 of these for around £9k.

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    Re: Branded or custom build PC's

    Dell, for all the reasons given earlier. It can be tedious logging a problem with Dell at times, but it happens pretty infrequently so I live with it. We can get spares pretty easily even for machines out of warranty, not cheap but there again we have not needed to buy many. (A few PSUs).

    My advice with chosing any supplier is to look not only at things like telephone support, but check for parts availability, online support (websites, forum), driver support etc.

    Custom PCs are great for getting exactly the spec you want, but can become a nightmare later when you cannot get exactly the replacement part when they break & so you can end up with software imaging issues, particularly with 'all-in-one' fully integrated system boards.

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    Re: Branded or custom build PC's

    I hat Dells, and I'd never have one at home, their bl@@dy NIC drivers are a pain in the neck.

    However you can't beat them on Cost / Warranty for schools... damn them!

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    Re: Branded or custom build PC's

    You could always get a PCI Intel NIC and disable there onboard NIC's

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    Re: Branded or custom build PC's

    I get ours from NEC i find you get good customer service, and they also pickup your old equipment for free.

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    Re: Branded or custom build PC's

    NEC with 3 yr warranty cheaper than any dells I've priced.

    Ben

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