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    oalcock's Avatar
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    HP Designjet 815 MFP Printer Maintenance Service

    Hello,

    I would appreciate some advice, we have a HP Designjet 815 MFP Printer (Q1279A). The scanner part of the machine has an LCD display which has started to warn users that a Maintenance Kit is required soon. I believe the message pops up after a certain time or after a certain amount of prints as apposed to when the maintenance is actually required. The maintenance kit includes an LCD glass, a bulb and a man to look at the machine and patt it nicely like a dog. The prices for this maintenance start from £532.00 from a company we have never heard of or £800 from HP.

    Does anybody know of any famous key functions that will reset the maintenance warning? A week after the maintenance message appears, aparantley the scanner becomes un-usable.

    Oliver.

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    oalcock's Avatar
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    Soo.... no offers for help with our beautiful designjet printer then? Anyone......?

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    oalcock's Avatar
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    Some more info: to maintain scanning quality it is now recommended to perform preventive service on scanner. Call HP Support.

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