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Hardware Thread, USB devices cause computer to restart in Technical; Just rolled out some new images and found that now whenever you plug in any USB device the PC restarts. ...
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    Midget's Avatar
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    USB devices cause computer to restart

    Just rolled out some new images and found that now whenever you plug in any USB device the PC restarts. I have never seen anything as wierd as this before, and its extra wierd because its not limited to a certain motherboard and it worked fine before. The only thing that has changed is the image.

    Does anyone have any idea what would be causing this so that I can fix it in the new image?

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    Geoff's Avatar
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    Re: USB devices cause computer to restart

    corrupt usb driver on the image?

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    Re: USB devices cause computer to restart

    Ghost client installed?

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    Re: USB devices cause computer to restart

    2 diff images both created from sscratch

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    Re: USB devices cause computer to restart

    I mean does it have Symantec ghost client agent installed. There is a bug with 7.5 or 8.0 that can cause computers to bluescreen when plugging in a usb device.

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    Re: USB devices cause computer to restart

    Rolled out using RIS

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    Re: USB devices cause computer to restart

    Damn my internet connection.

    Ghost wasn't used, so the problem is not with that (wish it was so that it was at least identifiable) and I have had no further luck searching the internet for presidence.

    Has there been something new with windows update that could have caused this?

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    Re: USB devices cause computer to restart

    on one of the clients that are having this issue if you go to start --> run -->

    eventvwr.msc and see if there are any related errors to usb, if so post back with them.

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    Re: USB devices cause computer to restart

    Quote Originally Posted by Midget
    Damn my internet connection.

    Ghost wasn't used, so the problem is not with that (wish it was so that it was at least identifiable) and I have had no further luck searching the internet for presidence.

    Has there been something new with windows update that could have caused this?
    Makes me wonder... came in this morning and somebody had a problem which I traced to the USB drive being plugged in at boot up. Worked fine once it was removed...

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    Re: USB devices cause computer to restart

    The error code

    Code:
    Error code 000000fc, parameter1 f7ae18e8, parameter2 049d2963, parameter3 f7ae1848, parameter4 00000001.


    Details
    Product: Windows Operating System
    ID: 1003
    Source: System Error
    Version: 5.2
    Symbolic Name: ER_KRNLCRASH_LOG
    Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

    Explanation
    A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.


    User Action
    No user action is required.

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