Hardware Thread, New printer problems with multiple page jobs 25+ in Technical; We have recently setup a new samsung ml-4550 printer and its been great printing now and then no problems.
9th May 2011, 05:00 PM #1
New printer problems with multiple page jobs 25+
We have recently setup a new samsung ml-4550 printer and its been great printing now and then no problems.
Now teachers are sending mock papers consisting of a large amount of pages we are often getting errors, it will sometimes print 30 or so pages in a job on the spool then "error printing-the system could not read from the specified device"
The files are not large either, logged as around 25KB each. We have also had it where we have had no issues for a number of jobs then all of a sudden this occurs again, turning the printer off and on solves the issue so it is reading from the device, the printer itself also just displayed "printing" on its screen when the error occurs.
IDG Tech News
9th May 2011, 05:05 PM #2
I would expect 30 pages or so to result in a larger spool size than 25kb.
10th May 2011, 10:52 AM #3
Yes It would be was going on what the teacher said they were trying to print (a couple of small exam booklets for practice) Ill look into it when I have chance as its fine at the moment
Originally Posted by plexer
10th May 2011, 04:56 PM #4
I've ased the printers users (about 5 teachers in the department) do log any issues they have and email me or leave me a note or add it onto the helpdesk with any details they can e.g. time, format, amount of pages.
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