+ Post New Thread
Results 1 to 10 of 10
Hardware Thread, HP Laserjet 3500 print quality in Technical; Hi all, We have a HP Colour Laserjet 3500 here that prints a light shade of cyan accross the whole ...
  1. #1
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39

    HP Laserjet 3500 print quality

    Hi all,

    We have a HP Colour Laserjet 3500 here that prints a light shade of cyan accross the whole page.

    I printed an event log and got the errors
    54.14 - Density Sensor out of range
    54.18 - CPR Sensor out of range
    54.17 - CPR Sensor out of range
    54.16 - CPR Sensor out of range
    54.15 - CPR Sensor out of range
    I calibrated the printer 3 times as suggested on a website.

    Then I printed a cleaning page twice but still the same problem.

    After some reading on the net, I disabled the cartridge check and swapped the cyan and yellow toners around. I did a demo print and now there is a shade of yellow accross the background. (I have attached scans of the two printouts to show you all. The yellow isn't that obvious on the scan but believe me its the same density as the cyan scan.)

    This says to me that its not the cartridge's at fault but the printer itself.

    Do any of you have experience with this sort of issue?? Do I need to replace any parts within the printer itself?? we have a spare 3500 that I could use for repairs if needed.

    Thanks

    James
    Attached Images Attached Images

  2. #2
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    *bump*

  3. #3
    ricki's Avatar
    Join Date
    Jul 2005
    Location
    uk
    Posts
    1,475
    Thank Post
    20
    Thanked 164 Times in 157 Posts
    Rep Power
    52
    Hi

    I have not heard of this one but the only time I have had problems with one of these printers in when I have used recon cartridges.

    Richard

  4. #4
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    Thanks Richard. The cartridges are are genuine.

    After a bit of research, one thing that keeps coming up is the High Voltage PCB and the DC controller PCB might be defective. Does that mean anything to anyone?? As I mentioned in the original post, I have another printer of the same model for spares, I might change the boards if its easy enough to do.

  5. #5

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,329
    Thank Post
    622
    Thanked 1,578 Times in 1,415 Posts
    Rep Power
    413

  6. #6

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,329
    Thank Post
    622
    Thanked 1,578 Times in 1,415 Posts
    Rep Power
    413
    Sorry a better link is:

    http://www.feedroller.com/Store/Serv...-3550-3700.pdf

    All in one file.

    Ben

  7. Thanks to plexer from:

    Admiral208 (21st March 2011)

  8. #7
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    I managesd to find part of the service manual on partshere. i will give it a go and report back. It seems like thias might take me a couple of hours and might be a job for the holiday in a couple of weeks.

    Does anyone else have any other thoughts on this.

    Thanks

  9. #8
    Cache's Avatar
    Join Date
    Apr 2008
    Location
    Cumbria
    Posts
    1,199
    Thank Post
    447
    Thanked 173 Times in 170 Posts
    Blog Entries
    3
    Rep Power
    63
    I had 54.15 and it was the yellow cartridge - at the back behind each cartirdge are the sensors (a glass oval and a little black tube either above/below it - can't remember atm), a bit of clean air and a soft headed brush to remove any dust has thankfully removed the errors for the last week (which were occuring daily).

    Could give that a try first (easier and quicker then dismantling the printer anyway) because I phoned someone up to ask about it and was told it was likely the parts you mentioned that were faulty

  10. #9
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    thanks Cache, i will try that today.

    the only thing that makes me think its not the cartridge is the fact that when i disable the cartridge check and swap the cyan and yellow, i get a yellow background instead of a cyan background.

  11. #10
    Cache's Avatar
    Join Date
    Apr 2008
    Location
    Cumbria
    Posts
    1,199
    Thank Post
    447
    Thanked 173 Times in 170 Posts
    Blog Entries
    3
    Rep Power
    63
    Yeah, I swapped the cartridges arround into another CP3505 printer and got the same errors caused in the original printer so ruled the cartridges out that way.

    Good luck with the cleaning

SHARE:
+ Post New Thread

Similar Threads

  1. hp laserjet P1606dn crashing print server
    By jd20075 in forum General Chat
    Replies: 1
    Last Post: 13th September 2013, 05:13 PM
  2. HP LaserJet CP1515n will not print cyan
    By sandeep2504 in forum Hardware
    Replies: 0
    Last Post: 7th June 2010, 10:01 AM
  3. hp laserjet 3500
    By sted in forum Windows Server 2008 R2
    Replies: 0
    Last Post: 16th March 2010, 07:27 PM
  4. [For Sale] HP Laserjet 3500/3550 Series Toner Bundle
    By SYSMAN_MK in forum Classified Adverts
    Replies: 1
    Last Post: 16th July 2009, 07:59 AM
  5. [Wanted] Fuser HPColour LaserJet 3500/3550
    By SYSMAN_MK in forum Classified Adverts
    Replies: 1
    Last Post: 17th April 2009, 02:07 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •