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Hardware Thread, KYOCERA MITA FS4000DN LASER PRINTER ISSUE - HELP PLEASE! in Technical; ...
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    Angry KYOCERA MITA FS4000DN LASER PRINTER ISSUE - HELP PLEASE!

    Hi Everyone!

    I'm a newbie on here but would like to pick your brains regarding the above printers.

    In a short space of time we have had 6+ printers go down with all similar errors. They keep jamming or complaining of a jam when there doesn't seen to be any blockages at ALL!

    Errors like jam in duplex unit and casette 1 are common and even after a thorough inspection and air dusting, they still won't work.

    Kyocera support doesn't want to know as they're out of warranty unless we foot a large call out bill totalling over £250 (Without parts ot labour).

    A little digging indicates a firmware error and a flashing of the EPROM, but to be honest I can't find more than that.

    Any help would be FANTASTIC!

    Thank You in advance, James.

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    HELP!!!!

    Bump! Anybody?

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    Poco's Avatar
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    hi jabellamy,

    i will have a word with my kyocera contact and seen if there are any known issues or any downloads etc to fix your issue.

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    Office equipment - sales and service - laser printers - OES UK Ltd - Home - small company based in Kendal, may be able to assist ..

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    Where did you purchase the printers from......they may be able to offer some sort of help?

    Chris

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