Hardware Thread, HP2025dn in Technical; We have one of these with a problem: the colour printing has gone peculiar. Any colour printing comes out all ...
9th November 2010, 03:34 PM #1
We have one of these with a problem: the colour printing has gone peculiar. Any colour printing comes out all pale down the left-hand side. This doesn't happen if you print in black.
I have run the cleaning program but it hasn't helped
Has anyone any ideas?
9th November 2010, 06:32 PM #2
Have you tried printing some text in individual colours? IE red blue and yellow to see if maybe one is causing the problem ...
9th November 2010, 06:36 PM #3
I would also check for even toner distribution in the cartridges and check that there's no marks on the drum.
9th November 2010, 06:51 PM #4
Time for a maintenance kit?
9th November 2010, 07:21 PM #5
All colours except black do it - which is very odd!
No marks on the drum that I can see
Have shaken all cartridges and wiped around contacts etc
9th November 2010, 07:52 PM #6
Try a calibration and like already mentioned get a maintenance kit.
9th November 2010, 08:15 PM #7
I remember spending hours on the phone to HP about this with one of them i think in the end they said it was driver related. Is it ghosting the image aswell.
9th November 2010, 11:24 PM #8
No ghosting. It is not on my network so I will have to get the admin staff to ring the LA who support the admin network. They are always trying to rope me in to fix their stuff as I am on the scene as it were - but obviously I have no admin logons and cant do a lot (which I dont think they really understand!)
9th November 2010, 11:30 PM #9
Hand it over to the LA with a wry smile, witch. Definitely an SEP (Somebody Else's Problem)
I have seen this with duff drums on an OKI printer and once with an end-of-life transfer belt.
10th November 2010, 12:28 AM #10
ahh just looked back through my stuff it was ghosting not faint. Does sound like a drum or transfer tho as i tend to get that with the brothers we have here when the drum needs replacing
Originally Posted by witch
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