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Hardware Thread, HP2025dn in Technical; We have one of these with a problem: the colour printing has gone peculiar. Any colour printing comes out all ...
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    witch's Avatar
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    HP2025dn

    We have one of these with a problem: the colour printing has gone peculiar. Any colour printing comes out all pale down the left-hand side. This doesn't happen if you print in black.
    I have run the cleaning program but it hasn't helped
    Has anyone any ideas?

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    Have you tried printing some text in individual colours? IE red blue and yellow to see if maybe one is causing the problem ...

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    Ric_'s Avatar
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    I would also check for even toner distribution in the cartridges and check that there's no marks on the drum.

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    somabc's Avatar
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    Time for a maintenance kit?

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    witch's Avatar
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    All colours except black do it - which is very odd!
    No marks on the drum that I can see
    Have shaken all cartridges and wiped around contacts etc

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    wagnerk's Avatar
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    Try a calibration and like already mentioned get a maintenance kit.

    -ken

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    I remember spending hours on the phone to HP about this with one of them i think in the end they said it was driver related. Is it ghosting the image aswell.

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    witch's Avatar
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    No ghosting. It is not on my network so I will have to get the admin staff to ring the LA who support the admin network. They are always trying to rope me in to fix their stuff as I am on the scene as it were - but obviously I have no admin logons and cant do a lot (which I dont think they really understand!)

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    elsiegee40's Avatar
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    Hand it over to the LA with a wry smile, witch. Definitely an SEP (Somebody Else's Problem)

    I have seen this with duff drums on an OKI printer and once with an end-of-life transfer belt.

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    Quote Originally Posted by witch View Post
    No ghosting. It is not on my network so I will have to get the admin staff to ring the LA who support the admin network. They are always trying to rope me in to fix their stuff as I am on the scene as it were - but obviously I have no admin logons and cant do a lot (which I dont think they really understand!)
    ahh just looked back through my stuff it was ghosting not faint. Does sound like a drum or transfer tho as i tend to get that with the brothers we have here when the drum needs replacing

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