Hardware Thread, HP Probook 6545b Cracked screen x2 in Technical; Hi there
Last week a member of staff came in very upset that the screen on her new laptop had ...
7th October 2010, 10:51 AM #1
HP Probook 6545b Cracked screen x2
Last week a member of staff came in very upset that the screen on her new laptop had cracked. She'd left it unattended in a staff room and then came back to find it cracked.
(completely believe she hasn't been careless) so we swapped it.
Today, another member of staff has come in with a laptop with exactly the same issue, the crack on the same side of the screen.
So, do we have a rouge vandal or a set of dodgey laptops?
IDG Tech News
7th October 2010, 11:12 AM #2
Or someone with a fat a...?
7th October 2010, 08:45 PM #3
LOL! Both customers are quite svelt!
Originally Posted by LeMarchand
If it was the PE dept. I wouldn't have been surprised! They treat everything like a rugby ball!
14th October 2010, 01:14 PM #4
Got another one today - getting very puzzled now.
14th October 2010, 02:09 PM #5
Manufacturing defect. There was some buzz on tech forums a couple of weeks ago about this, it's a fault with the machines but good luck proving it to the suppliers!
24th October 2011, 12:07 PM #6
- Rep Power
@3s-gtech: could you tell me where to find the threads you mentioned ? I have the same issues with my sister's ProBook and I need a bit more information for argumentation against HP Customer Service.
Thanks a lot
28th October 2011, 06:51 PM #7
12 months on? I can barely remember what I did last week Sorry, without attacking Google in the same way as you would, I can't help.
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