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Hardware Thread, HP Probook 6545b Cracked screen x2 in Technical; Hi there Last week a member of staff came in very upset that the screen on her new laptop had ...
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    tazz's Avatar
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    HP Probook 6545b Cracked screen x2

    Hi there

    Last week a member of staff came in very upset that the screen on her new laptop had cracked. She'd left it unattended in a staff room and then came back to find it cracked.
    (completely believe she hasn't been careless) so we swapped it.

    Today, another member of staff has come in with a laptop with exactly the same issue, the crack on the same side of the screen.

    So, do we have a rouge vandal or a set of dodgey laptops?

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    Or someone with a fat a...?

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    tazz's Avatar
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    Quote Originally Posted by LeMarchand View Post
    Or someone with a fat a...?
    LOL! Both customers are quite svelt!

    If it was the PE dept. I wouldn't have been surprised! They treat everything like a rugby ball!

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    tazz's Avatar
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    Got another one today - getting very puzzled now.

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    Manufacturing defect. There was some buzz on tech forums a couple of weeks ago about this, it's a fault with the machines but good luck proving it to the suppliers!

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    Hi,

    @3s-gtech: could you tell me where to find the threads you mentioned ? I have the same issues with my sister's ProBook and I need a bit more information for argumentation against HP Customer Service.

    Thanks a lot

    Regards

    Nanashikun

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    3s-gtech's Avatar
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    12 months on? I can barely remember what I did last week Sorry, without attacking Google in the same way as you would, I can't help.

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