HP Probook 6545b Cracked screen x2

[tazz]

Hi there

Last week a member of staff came in very upset that the screen on her new laptop had cracked. She'd left it unattended in a staff room and then came back to find it cracked.
(completely believe she hasn't been careless) so we swapped it.

Today, another member of staff has come in with a laptop with exactly the same issue, the crack on the same side of the screen.

So, do we have a rouge vandal or a set of dodgey laptops?

[LeMarchand]

Or someone with a fat a...?

[tazz]

Or someone with a fat a...?

LOL! Both customers are quite svelt!

If it was the PE dept. I wouldn't have been surprised! They treat everything like a rugby ball!

[tazz]

Got another one today - getting very puzzled now.

[3s-gtech]

Manufacturing defect. There was some buzz on tech forums a couple of weeks ago about this, it's a fault with the machines but good luck proving it to the suppliers!

[nanashikun]

Hi,

@3s-gtech: could you tell me where to find the threads you mentioned ? I have the same issues with my sister's ProBook and I need a bit more information for argumentation against HP Customer Service.

Thanks a lot

Regards

Nanashikun

[3s-gtech]

12 months on? I can barely remember what I did last week Sorry, without attacking Google in the same way as you would, I can't help.