Hardware Thread, Kyocera FS-C5025N factory reset? in Technical; Hi all.
We've just taken over support for another school and they have a couple of these printers dotted around ...
11th June 2010, 08:12 PM #1
- Rep Power
Kyocera FS-C5025N factory reset?
We've just taken over support for another school and they have a couple of these printers dotted around the building. Not bad, got them all on the network and printing. However, one of these has a password set on the web interface, but the old technician has tried everything they can think of but to no avail; they don't remember ever setting a password as there was no need.
Now, there's supposed to be a way of performing a reset through the control panel on the printer, but here comes the second problem: that's locked out. To unlock it, you need to get in to the web interface!
So, does anyone know of any ways of resetting this password in a physical manner? Perhaps an on-board jumper or something? There seems to be mention of such a thing for other Kyocera models, but I can't find much at all on this particular one.
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15th June 2010, 04:58 PM #2
Are you still after this?
15th June 2010, 06:27 PM #3
- Rep Power
Definitely. Haven't had any luck yet, despite having a few days to go at it (fortunately, the bigger issues down there are catching more of peoples' attention), so getting a little bit desperate at the moment.
15th June 2010, 06:30 PM #4
Have you tried Kyocera support - I've usually found them pretty good
15th June 2010, 08:28 PM #5
I'll drop you a PM in a mo
16th June 2010, 10:05 AM #6
seemed to work ok this morning
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