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Hardware Thread, Kyocera FS-C5025N factory reset? in Technical; Hi all. We've just taken over support for another school and they have a couple of these printers dotted around ...
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    Kyocera FS-C5025N factory reset?

    Hi all.

    We've just taken over support for another school and they have a couple of these printers dotted around the building. Not bad, got them all on the network and printing. However, one of these has a password set on the web interface, but the old technician has tried everything they can think of but to no avail; they don't remember ever setting a password as there was no need.

    Now, there's supposed to be a way of performing a reset through the control panel on the printer, but here comes the second problem: that's locked out. To unlock it, you need to get in to the web interface!

    So, does anyone know of any ways of resetting this password in a physical manner? Perhaps an on-board jumper or something? There seems to be mention of such a thing for other Kyocera models, but I can't find much at all on this particular one.

    Many thanks,

    Joel.

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    jc1875's Avatar
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    Are you still after this?

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    Definitely. Haven't had any luck yet, despite having a few days to go at it (fortunately, the bigger issues down there are catching more of peoples' attention), so getting a little bit desperate at the moment.

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    Have you tried Kyocera support - I've usually found them pretty good

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    I'll drop you a PM in a mo

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    seemed to work ok this morning

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