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Hardware Thread, Pen drive in Technical; I've got a pen drive that isn't detected when connected to a PC. I've tried cleaning inside the USB connection ...
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    ron
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    Pen drive

    I've got a pen drive that isn't detected when connected to a PC.

    I've tried cleaning inside the USB connection on the pen drive as it was quite dirty but no change, any ideas?

    The data is important, at least if that can be retrieved.

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    mattx's Avatar
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    Did you try:



    ?

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    Have you checked that its just not being assisgned a drive letter in computer manager ?

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    We have had this a few times, its quite often the contacts from the usb plug to the circuit board.

    If you take it out of the casing you should be able to see if there is a broken link. I have solder fixed them before or just apply pressure to connect the links while you pull the data off.

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    ron
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    Quote Originally Posted by mattx View Post
    Did you try:



    ?
    That stuff is evil, it would melt it!

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    ron
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    Quote Originally Posted by sj2780 View Post
    We have had this a few times, its quite often the contacts from the usb plug to the circuit board.

    If you take it out of the casing you should be able to see if there is a broken link. I have solder fixed them before or just apply pressure to connect the links while you pull the data off.
    Yeah I've thought of that, if there isn't any other solutions to what may be casuing it not to be detected I'll take it apart to check, I best check with the owner first before I take it apart however I don't think they will mind as if I don't try it's never going to work.

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    ron
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    Quote Originally Posted by jamesreedersmith View Post
    Have you checked that its just not being assisgned a drive letter in computer manager ?
    Yeah it's not that - damn pen drives!

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    Michael's Avatar
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    Try logging on as an administrator and running the Add Hardware wizard in Control Panel.

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    ron
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    Quote Originally Posted by Michael View Post
    Try logging on as an administrator and running the Add Hardware wizard in Control Panel.
    Tried that, no luck

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    Hi

    Have you tried checking sophos is working if its out of date it stops usb sticks working.

    Does the usb stick work in another machine?
    Have you inserted too many usb devices? If too much power is being used then it will not work.
    Do other usb devices work with the port it could be damaged.
    Have you hidden a letter that the usb stick is assigned.
    Does it appear in computer management, disk management.
    is the drive formatted to somthing strange like a linux format that windows cannot read.
    Have you check dished the usb drive on another machine.

    Just a few ideas.

    Richard

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    ricki's Avatar
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    Sorry forget do you have any errors in hardware device manager or in the event log?

    Do you have admin rights to the machine to be able to load the driver for the usb stick

    Richard

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    ron
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    Quote Originally Posted by ricki View Post
    Hi

    Have you tried checking sophos is working if its out of date it stops usb sticks working.

    Does the usb stick work in another machine? No
    Have you inserted too many usb devices? If too much power is being used then it will not work. Only keyboard and mouse attached other than pen drive
    Do other usb devices work with the port it could be damaged. Yes
    Have you hidden a letter that the usb stick is assigned. No
    Does it appear in computer management, disk management. No
    is the drive formatted to somthing strange like a linux format that windows cannot read. No
    Have you check dished the usb drive on another machine. Yes

    Just a few ideas.

    Richard
    Thanks for your help.

    No errors in device manager, using full admin rights, all other pen drives or usb devices work fine, just this one in question, does sound like a connection problem inside the pen drive, they are great and everything but not robust enough.
    Last edited by ron; 15th January 2010 at 01:21 PM.

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    ricki's Avatar
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    It sound to me like its broke.

    Richard

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    We've had the odd few go like that after they've been in a blazer pocket with a mobile phone... No "physical" damage, but can't get anything off them at all... Sorry it's not more help

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    ron
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    I've taken it apart and there's do damage inside and the connections are all ok. I'll assume it's

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