Hardware Thread, Dell Hell! in Technical; Hi all
A school has asked me to price them up 3 laptops. They must come with 3 years ON ...
3rd December 2009, 03:34 PM #1
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A school has asked me to price them up 3 laptops. They must come with 3 years ON SITE WARRANTY, Acer used to do an onsite warranty but no longer offer it. So the only other name I could think of that offered warranties and a decent price was Dell.
So I went onto Dells site and after 5 mins of staring at the screen my head is no spinning, am I the only one who thinks that their website is badly put together, I mean talk about information overload!
I'm trying to match this spec of laptop -
But Dell seem to add to the price for every option you add, I wonder what the Dell base model includes in the price they quote, do you just get an empty box!
As you can tell I'm fed up, always used to hate Dell, now I just reminded myself why.
3rd December 2009, 03:37 PM #2
Have you thought about Stone. They do on site warranty and machines are pretty good. Might be worth a look.
Stone Computers - Computers, Computer Equipment
All of our desktops are stones and we have 5 banks of their laptops.
On site warranty for us is next working day after job is logged with them.
3rd December 2009, 03:39 PM #3
If you want Dell kit without going to Dell, you can buy through a reseller. That way they get the hassle of dealing with Dell and not you!! I use Orchid email@example.com but believe a few of the advertisers on here supply as well.
3rd December 2009, 03:44 PM #4
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Thanks for that, will look into it before the school lets me off my leesh and lets me go home.
3rd December 2009, 03:47 PM #5
Or just phone Laptops Direct, they have an edu dept which should be able to advise you.
3rd December 2009, 03:49 PM #6
If you looking for Dell give us a try we have supplied many edugeek customers with success,
3rd December 2009, 03:52 PM #7
I can vouch for the Stone on-site warranty... next day without fail and fix every time
3rd December 2009, 03:53 PM #8
I'd recommend Stone everytime, they're after sales service is brilliant, can't fault them.
3rd December 2009, 03:58 PM #9
Thanks to localzuk from:
Techie101 (4th December 2009)
3rd December 2009, 03:59 PM #10
I always use global computing solutions for dell's - firstname.lastname@example.org
3rd December 2009, 04:01 PM #11
you should give us a shout for comparisons then fella we have come up against them a few times and managed to save schools money a few times now
Originally Posted by Dom_
3rd December 2009, 04:06 PM #12
Personally we use the Dell Latitude E5500 with a better spec than that Acer (T7250 and 4gb Ram with 3 yr NBD onsite) and it's quite a bit less than the price for the Acer. Always found that Dells Education pricing and their website pricing are miles apart.
Originally Posted by Techie101
Try and get a Dell Premier account setup - that way you can spec things up via the premier website which has much more realistic pricing
Thanks to Soulfish from:
Techie101 (3rd December 2009)
3rd December 2009, 04:09 PM #13
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I have used Laptops Direct in the past, the problem is that Acer no longer do an onsite warranty, other makes such as Sony for example want £240ish for a warranty!! Acer used to do them for around £70-80 including accidental damage plus you got a carry case and mouse for free.
Originally Posted by teejay
3rd December 2009, 04:15 PM #14
+1 for Stone recommendation.
3rd December 2009, 04:48 PM #15
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Just had a look at stone computers website, very impressive, they offer a lot of good stuff, i like
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