I've been asked to look into colour photocopiers, possibly networked ones. Can anyone recommend any particularly good or bad models? Other than the obvious consumables cost and product lifecycle, are they any other factors I should consider in a TCO analysis?
If you are going contract based, watch out for nasties in the contract such as maintenance charges, minumum page counts, very dodgy constantly renewing contracts etc.
I personally have moved over to Ricoh under their Catalyst framework agreement, by far the most cost effective solution I found, but make sure you get the Catalyst framework contract as this is much better than their standard contract and has no hidden gotchas to worry about.
Their service is excellent as well.
enjay (5th November 2009)
We currently have a couple of Ricoh machines, and apart from what appeared to be a design problem with the brand new MP7001 machine (this has now been solved), they've been very good.
We have a full 3 year lease contract for them - for this we pay a quarterly charge, plus a cost per page - which includes servicing, toner, staples and parts.
enjay (5th November 2009)
Hi, agree with teejay, check and double check the contracts and hammer down the cost per copy price. You may also want to concider Canon but stay away from the HP so call copiers.
enjay (5th November 2009)
If people are willing to share this, can I ask what you're paying per page?
It *really* depends on copy volume. Our machine is a high volume one, (ie. 145k pages a quarter) and we pay 0.33p per page. Our colour is relatively low volume (as in 4k per quarter) and we pay 3.9p per page.Originally Posted by enjay
These, from what I'm aware, are very good prices also.
We had nothing but problems with our Canon machine. ie. major callouts pretty much every week for 2 years, sometimes 2 or more times a week.
@enjay
What sort of copy count are you looking at?
Page count on depends which copier we replace - either 65,000 or 260,000 pages/year.
We have just started with a Konica colour copier, reproduction quality is superb.
Make sure whatever you go for is a full colour copier and not just a colour capable one.
Ben
enjay (5th November 2009)
The difference being...?
Colour capable is where they take a black and white copier and add the colour parts to it - this is usually visible by the copy speeds. Our old Canon was colour capable. It did 45ppm mono, or 15ppm colour. A full colour machine will do both at similarly high speeds (like 50ppm mono, 45ppm colour).
The colour capable tech is very old fashioned and out of date now - it is also more unreliable.
enjay (5th November 2009)
What he said
Ben
Make sure it can scan to network shares as well - incredibly useful feature.
I use Toshiba copiers with great success, and they are very much worth it. I've had Ricoh in the past and not been impressed with them really, much preferred the Toshiba.
enjay (6th November 2009)
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