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Hardware Thread, Smartboard disposal in Technical; Had a new Smartboard fitted yesterday as a replacement - the old one is faulty. The installers do not take ...
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    leco's Avatar
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    Smartboard disposal

    Had a new Smartboard fitted yesterday as a replacement - the old one is faulty. The installers do not take the old board away - so what do I do with it?

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    Give it the drama department and tell them how cool they are to get such a great stage prop.

    Quote Originally Posted by leco View Post
    Had a new Smartboard fitted yesterday as a replacement - the old one is faulty. The installers do not take the old board away - so what do I do with it?

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    TheLibrarian
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    First port of call is the Smartboard supplier. They should arrange collection / recycling.

    Failling that get it recycled and rebill them.

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    leco's Avatar
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    Quote Originally Posted by Bezwick View Post
    Give it the drama department and tell them how cool they are to get such a great stage prop.
    Don't have a drama department and I've no room to store it.

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    Quote Originally Posted by leco View Post
    Don't have a drama department and I've no room to store it.
    Put it in the box of the old one and leave it outside the front door of the school - guarantee it will be stolen within an hour

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    leco's Avatar
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    Quote Originally Posted by TheLibrarian View Post
    First port of call is the Smartboard supplier. They should arrange collection / recycling.

    Failling that get it recycled and rebill them.
    The installers say they are just that - installers not suppliers. Just phoned the suppliers (well importers anyway) they don't know, are ringing me back when they've found out - "...not had that question before" apparently.

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    ChrisH's Avatar
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    I am surprised really as most people seem to have a cash back offer on and give you money for your old board.

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    leco's Avatar
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    I've been pushed back to the installers by the distributors!!! Now the installers are contacting the distributors. Oh and they'd never heard of the WEEE regs. "Oh we haven't been asked that before" grrr starting to get annoyed.

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    Aren't the suppliers obliged to collect the old board as per Waste Electrical and Electronic Equipment Directive?

    Whilst the disposal may be free, there may be a cost for collection and delivery to their disposal point.

    Alternatively, can't you ask the local council to collect?

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    rad
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    chuck it on ebay for 1p, save the hassle

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    leco's Avatar
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    Quote Originally Posted by MYK-IT View Post
    Aren't the suppliers obliged to collect the old board as per Waste Electrical and Electronic Equipment Directive?
    That was my thought as I rang the supplier.

    Whilst the disposal may be free, there may be a cost for collection and delivery to their disposal point.
    Accepted - just want someone to take the responsibility and dispose of it.

    Alternatively, can't you ask the local council to collect?
    I guess this is my next step if I get no joy between distributors and installers (who are now saying that as the board belongs to the school it's nothing to do with them)

    I'll look at it again tomorrow.

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    leco's Avatar
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    Quote Originally Posted by rad View Post
    chuck it on ebay for 1p, save the hassle
    Don't have an account Anyone want a 500 series Smartboard, that is defective, willing to collect?

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    Nice and blunt.

    WEEE. It's been said but it needs reinforcing. It's the law.

    They (the supplier) are legally obliged to come and collect it, just like Currys are legally obliged to come and get your old fridge should it die on you. Of course they use that as a marketing scam, but not enough people are savvy enough to question it. My old business thrived on this silly misconception.

    Give them another bell. Suggest you can arrange for it to be couriered to them and you'll invoice them for the costs for your time and shipping. I'd personally have gotten rather annoyed with them by now and have told them that if they don't want to do it, they can come and take out the replacement they've fitted, give you a full refund, take both away and you'll go to a company that isn't intent on breaking the law.

    Wait until you're in a REALLY bad mood so you've an excuse to shout at them too

  14. Thanks to synaesthesia from:

    leco (21st October 2009)

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    leco's Avatar
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    I thought they were obliged to dispose of the old one, regardless of who it "belonged" to. Thanks for the clarification. I'll ring them tomorrow, or better still I'll get the Bursar to ring them

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    FN-GM's Avatar
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    We just chucked ours in the skip.

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