+ Post New Thread
Results 1 to 14 of 14
Hardware Thread, Stone Build Quality.. in Technical; Over the last couple of years i have bought nothing but stone pcs and added the 5 year warranty option. ...
  1. #1

    Join Date
    Oct 2007
    Location
    Blackburn
    Posts
    27
    Thank Post
    9
    Thanked 3 Times in 3 Posts
    Rep Power
    14

    Stone Build Quality..

    Over the last couple of years i have bought nothing but stone pcs and added the 5 year warranty option. I have found that over the last twelve months or so, quite a lot of pc's are failing due to motherboard, hard drive issues.
    As stated, i do have a five year warranty bu these faults are becoming more prevelant.

    Does anyone out there have any build quality issues with their stone equipment?

  2. #2

    Join Date
    May 2009
    Location
    England
    Posts
    264
    Thank Post
    58
    Thanked 36 Times in 35 Posts
    Rep Power
    19
    Yes we have a silly amount. To be fair the 4-5 year old ones are brilliant and don't seem to die, but all of them in the last 2 years or so are awful. We have the stones engineer guy in every week for one reason or another, and he is good, its just the engineer shouldn't have his own tea mug...

  3. #3

    Join Date
    Oct 2007
    Location
    Blackburn
    Posts
    27
    Thank Post
    9
    Thanked 3 Times in 3 Posts
    Rep Power
    14
    Totally agree on the point you've made with the engineer. Absolutely terrific guy who know's his stuff, just the fact that hes here so regular proves that theres something wrong.

    Although the engineer is on-site next day, the pc is still out of action until it is fixed then rebuilt!

  4. #4
    jpenn's Avatar
    Join Date
    Mar 2009
    Location
    Hull
    Posts
    43
    Thank Post
    7
    Thanked 3 Times in 3 Posts
    Rep Power
    11
    We dont seem to have to many problems. Only reseating the RAM but we do that ourselves. Agreed on the engineer. Dont suppose we are all talking about the same guy called Andy got grey hair down to his shoulders knows what he is talking about and quite tall??

  5. #5

    Join Date
    Oct 2007
    Location
    Blackburn
    Posts
    27
    Thank Post
    9
    Thanked 3 Times in 3 Posts
    Rep Power
    14
    Strangly enough, i dont know his name.....

  6. #6
    mb2k01's Avatar
    Join Date
    Jan 2007
    Posts
    1,126
    Thank Post
    189
    Thanked 227 Times in 193 Posts
    Rep Power
    92
    I've been almost completely Stone for the last 4 years or so.
    Only a handful of minor issues to report (had one issue with buttons on cases which they sorted for us straight away). I did go though a couple of server hard drives (RAID setup and hotswap so fine for me), and again they came out to swap the first, and let me have the second one when I assured them I was fine to do it myself and save them a 100+ mile drive(!) so no real issues with them.

    I think in the climate we're in at the minute all businesses will be scrambling to keep costs down. If it turned out that perhaps they had re-sourced their build items I wouldn't be suprised - but as long as it's still backed up by their 3 or 5 year next business day warranties I don't mind. For me they're still much better than the major alternatives out there (although, I am keen to try out Simon at CP on my next mini purchase to see what all the fuss on here is about! You all can't be wrong! )

  7. #7
    EvLPhenom's Avatar
    Join Date
    Apr 2006
    Location
    Sutton Colfield
    Posts
    428
    Thank Post
    21
    Thanked 39 Times in 34 Posts
    Rep Power
    23
    Most of our older kit has been great but last years PCs where a bit of a pita. We had many issues with graphics cards dieing. i think we had the engineer out to use for about 7 or 8 times within the space of a couple of months, may have been more.

    Hopefully the newer ones will be much better but this time there is no external graphics card, all on board this year, but still we only had 10.

  8. #8

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,786
    Thank Post
    572
    Thanked 2,154 Times in 982 Posts
    Blog Entries
    23
    Rep Power
    626
    Quote Originally Posted by EvLPhenom View Post
    Most of our older kit has been great but last years PCs where a bit of a pita. We had many issues with graphics cards dieing. i think we had the engineer out to use for about 7 or 8 times within the space of a couple of months, may have been more.

    Hopefully the newer ones will be much better but this time there is no external graphics card, all on board this year, but still we only had 10.
    Nvidia by any chance? There is a know problem with NV cards and integrated chipsets failing recently. When it's a hardware failure liek this you can't really blame Stone (IMHO), as many of our older members will remember the Fujitsu and later the IBM hard drive fiasco!

  9. #9

    maniac's Avatar
    Join Date
    Feb 2007
    Location
    Kent
    Posts
    3,037
    Thank Post
    209
    Thanked 425 Times in 306 Posts
    Rep Power
    144
    I've been buying stone PCs the lest couple of years, and Not had any real problems. 1 minor issue with a sound card and one monitor has died in an All In One PC that's all.

    We've got about 80 Stone desktops and a set of 28 of their neo netbooks.

    Mike.

  10. #10
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,196
    Thank Post
    392
    Thanked 278 Times in 239 Posts
    Rep Power
    74
    We've got about 120 Stone desktops bought over the last 4 years and other than a memory issue with a batch (compatibility issue) we've not really had any issues. Most of ours have Intel mobos.

  11. #11

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,498
    Thank Post
    1,488
    Thanked 1,049 Times in 918 Posts
    Rep Power
    301
    Quote Originally Posted by Dos_Box View Post
    Nvidia by any chance? There is a know problem with NV cards and integrated chipsets failing recently. When it's a hardware failure liek this you can't really blame Stone (IMHO), as many of our older members will remember the Fujitsu and later the IBM hard drive fiasco!
    you don't need to be "that" old to remember the joys of the major batch of Fujitsu HDDs that Stone had a lot of, they swapped them fine in the machines I had at the time, as for IBM, Deathstar is all that needs to be said about them

    Interesting about the Nvida comment, any sources? I am battling with a supplier over some Nvidia based boards that are just not working well, overheating, locking up, unreliable..... If you have some sources I could throw at them it would be good

  12. #12

    Join Date
    Jan 2009
    Location
    United Kingdom
    Posts
    226
    Thank Post
    22
    Thanked 9 Times in 9 Posts
    Rep Power
    13
    I agreed with the earlier posts...fantastic support, but not as good quality kit as some of the other manufacturers unfortunately from my own experience. The old kit was a bit slow, but seemingly very reliable!

  13. #13
    cookie_monster's Avatar
    Join Date
    May 2007
    Location
    Derbyshire
    Posts
    4,196
    Thank Post
    392
    Thanked 278 Times in 239 Posts
    Rep Power
    74
    you don't need to be "that" old to remember the joys of the major batch of Fujitsu HDDs that Stone had a lot of, they swapped them fine in the machines I had at the time, as for IBM, Deathstar is all that needs to be said about them
    I remember the pain when two of my Poweredge 2600 servers came with Fujitsu disks in, fortunatly they had RAID5 as one disk after another slowly failed and were replaced with Seagate disks (fortunatly good Seagate disks). A few days of panic were generated by those disks.


    In general i've found the Intel based Stone kit to be very reliable.
    Last edited by cookie_monster; 15th October 2009 at 09:09 AM.

  14. #14

    Sylv3r's Avatar
    Join Date
    Jul 2005
    Location
    Co. Durham
    Posts
    3,197
    Thank Post
    370
    Thanked 374 Times in 332 Posts
    Rep Power
    147
    We have stone kit here and I requested spares of RAM, HD's, PSU's etc which means we can swap out the hardware ourselves and when the Stone engineer comes its a case of swapping the defunct hardware for the new and off he goes.

    I also keep 2 spare PC's incase of emergency so if a PC in a classroom fails, theres always another PC to swap out meaning that the member of staff is not without a PC for a longer period of time than 10 mins - vital for those schools doing Attendance etc as well as maintaining good Learning & Teaching.

SHARE:
+ Post New Thread

Similar Threads

  1. Pre-terminated fibre quality
    By meastaugh1 in forum Wireless Networks
    Replies: 2
    Last Post: 18th February 2009, 08:44 AM
  2. Lenovo Thinkcentre A57 build quality?
    By pete in forum Hardware
    Replies: 1
    Last Post: 9th December 2008, 09:35 AM
  3. Quality Maintenance Work
    By SimpleSi in forum General Chat
    Replies: 0
    Last Post: 2nd April 2008, 10:50 PM
  4. Quality of this years conference
    By alonebfg in forum BETT 2014
    Replies: 7
    Last Post: 14th January 2007, 04:45 PM
  5. Sheer quality HTML
    By Norphy in forum Web Development
    Replies: 11
    Last Post: 2nd March 2006, 03:16 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •