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Hardware Thread, I need a replacement IWB usb-serial lead in Technical; It's off a Smart 560 part number 93-00481-00. Can any of our lovely suppliers help please?...
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    I need a replacement IWB usb-serial lead

    It's off a Smart 560 part number 93-00481-00.

    Can any of our lovely suppliers help please?

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    CPLTD's Avatar
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    Quote Originally Posted by laserblazer View Post
    It's off a Smart 560 part number 93-00481-00.

    Can any of our lovely suppliers help please?
    The part you require is called a USB-FRU cable, we have those in stock for £48.00+vat Free Delivery

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    FFS, I wonder if Smart deliberately designed them not to work with off the peg usb-serial convertors.

    Thanks Simon, I'll send you a PM.

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    CPLTD (10th September 2009)

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    witch's Avatar
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    I had a real problem getting one of these and Simon was the only person who was SURE that he knew what I actually needed - and he was right.
    With it, I was able to 'repair' a whiteboard that had been moved across the school long before I started there, and it had never worked and was about to be scrapped. Which was really good as I had only been in my new job a week!
    Simon Rules!

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    CPLTD (10th September 2009)

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    I have a similar requirement but had forgotten all about it... Suspect mine is for a different part though...

    If someone could take a peek at this pic I took yesterday and ID it for me that'd be appreciated.
    Attached Images Attached Images

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    john's Avatar
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    Thats an older Smart USB to Serial converter. I've got a couple of boards like that an some with the newer one with a small little box.

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    Quote Originally Posted by john View Post
    Thats an older Smart USB to Serial converter. I've got a couple of boards like that an some with the newer one with a small little box.
    I'm aware that ass-u-me is a bad idea here, especially as it's SmartBoard stuff, so does that mean I need a like for like unit or can I get a newer one?

    Cheers John...

    Martin

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    The uk distributor is Steljes and they should be able to advise if Simon can't.

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    Quote Originally Posted by contink View Post
    I'm aware that ass-u-me is a bad idea here, especially as it's SmartBoard stuff, so does that mean I need a like for like unit or can I get a newer one?

    Cheers John...

    Martin
    I'm pretty sure you can use either (we're got a mixture on our 500 series boards), if you're using the smaller one it'll ask for drivers when you plug it in. Just point it at the Smartboard Software folder in program files and it should find them.

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    Quote Originally Posted by laserblazer View Post
    The uk distributor is Steljes and they should be able to advise if Simon can't.
    That is precisely why I was so pleased with Simon- the guy at Steljes took the board details and ASSURED me that I didn't need a special cable........but I did
    I would have thought a new version would work contink, presumably my old board had an old connector originally

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    CPLTD (11th September 2009)

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