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Hardware Thread, HDD Recovery in Technical; A laptop here has had a Lenovo factory restore done on it somehow(!), and obviously has very important data on ...
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    Abaddon's Avatar
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    HDD Recovery

    A laptop here has had a Lenovo factory restore done on it somehow(!), and obviously has very important data on it.. well HAD. This data has not, for whatever reason, been copied back up to the server for a long time now, and would take many tens of hours to rewrite.

    Can anyone recommend a data recovery company that can retrieve data from a partition wipe, format and OS re-install?

    /sigh

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    I've only ever used Fields.

    Fields Data Recovery - USB, RAID & Hard Disk Drive Repair and Data Recovery

    Might be worth a call.

  3. Thanks to kmount from:

    Abaddon (3rd September 2009)

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    Abaddon's Avatar
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    Thanks, looks good - I've mailed them.

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    Abaddon's Avatar
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    Update.. for those who are thinking about using these people..

    I sent a different (failed) drive off in September.. I've now spent ALL the intervening time calling and e-mailing. It's been nigh on impossible to get an answer. My sales manager "got promoted to the USA", the engineer working on it "got promoted to another dept".. another guy took over and sent a pro-forma for the work saying I had been "really unlucky" and he would get it sorted. Now he's not answering mails either.

    I wouldn't use them again after this is resolved.

  6. Thanks to Abaddon from:

    kmount (18th December 2009)

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    *takes note*

    I'd be very surprised if they get much off it anyway if the data has been overwritten by reinstalling an OS onto the drive

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    Try Recuva. Its free, and may be able to recover files as long as a low level format wasn't done.

    Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

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    Quote Originally Posted by Abaddon View Post
    Update.. for those who are thinking about using these people..

    I sent a different (failed) drive off in September.. I've now spent ALL the intervening time calling and e-mailing. It's been nigh on impossible to get an answer. My sales manager "got promoted to the USA", the engineer working on it "got promoted to another dept".. another guy took over and sent a pro-forma for the work saying I had been "really unlucky" and he would get it sorted. Now he's not answering mails either.

    I wouldn't use them again after this is resolved.
    I'm really sorry to hear that Abaddon.

    That's awful service on their part, have you spoken with their head office?

    Contact Us - Fields Data Recovery

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    We've used Data Recovery Services - Oxford London Birmingham Leeds UK just recently.

    You send the drive off, they inspect it (can be FOC) and then quote you. Upto if you feel its worth it, if not they send the drive back. Superb service. I filled the form out, and they rang pretty much straight away. Always in contact via email and phone- keeping me informed.

    They were also very 'clued up'. Discussing RAID etc, which drive failed etc.

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    I've used Ontrack before with a drive that was totally dead.

    Payed something like an initial £100, then they gave me a login so i could see what files were going to be recovered.

    An excellent service.

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    Abaddon's Avatar
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    Quote Originally Posted by OutToLunch View Post
    *takes note*

    I'd be very surprised if they get much off it anyway if the data has been overwritten by reinstalling an OS onto the drive
    Indeed, but as I said, it was a different drive that I actually sent off, not the one I initially posted about.

    To the other answers, I don't have the drive, they do, so I couldn't try anything on it software wise. I did try initially, but this particular drive is a mechanical failure. It doesn't register on the OS, and just clunks nastily. Last I heard, and it was a LONG time again, they were swapping bits from another drive.

    My guess is they have lost it, and nobody wants to own up.

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    Abaddon's Avatar
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    Quote Originally Posted by kmount View Post
    I'm really sorry to hear that Abaddon.

    That's awful service on their part, have you spoken with their head office?

    Contact Us - Fields Data Recovery
    Not your fault, but thanks anyway...

    I've filled that form out twice now, and sent two further e-mails to the last guy I had contact with. Time for more affirmative action I think!

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    Abaddon's Avatar
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    Uh-oh.. some digigng on the net reveals this:

    Bad Data Recovery or Customer Service Experiences - Disklabs Data Recovery and RAID Recovery Forums

    Doesn't look good at all...

    Hand over to the the schools solicitors I think.

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    Midget's Avatar
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    Quote Originally Posted by Abaddon View Post
    Not your fault, but thanks anyway...

    I've filled that form out twice now, and sent two further e-mails to the last guy I had contact with. Time for more affirmative action I think!
    I'm not going to say much, but as a hint google the addresses of all their offices and you'll discover something interesting.

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    I'm not going to say much, but as a hint google the addresses of all their offices and you'll discover something interesting.
    HA HA - excellent - wonder if the two 'dicks' [ Richard's ] know about that.....

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    I feel sorry for "Dr" Richard Cable, he just works there but theyve registered everything in his name

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